Katherine Ramirez
Ocala,FL
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Server
Mesa De Notte Ristorante
Ocala, FL
07.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Restaurant Busser
Mesa De Notte Ristorante
Ocala, FL
09.2020 - 07.2022
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
Hostess
Mesa De Notte Ristorante
Ocala, FL
07.2020 - 07.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Informed servers of newly seated parties for speedy service.
- Used cash registers and credit card machines to cash out customers.
Cashier
Arianna’s Pizza
Ocala, FL
02.2020 - 09.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Lake Weir High School
Ocala, FL05.2020
Skills
- Food and Beverage Service
- Menu Memorization and Presentation
- Special Requests and Substitutions
- Warm and Friendly
- Order Accuracy and Delivery
- Team Player
- Guest Seating Arrangements
- Buffet Setup and Takedown
Languages
Spanish
Native or Bilingual
Timeline
Server
Mesa De Notte Ristorante
07.2022 - Current
Restaurant Busser
Mesa De Notte Ristorante
09.2020 - 07.2022
Hostess
Mesa De Notte Ristorante
07.2020 - 07.2022
Cashier
Arianna’s Pizza
02.2020 - 09.2020
High School Diploma -
Lake Weir High School
Similar Profiles
Kareem MostafaKareem Mostafa
Server at Mezza Notte RistoranteServer at Mezza Notte Ristorante
Connor CosgroveConnor Cosgrove
Busser at Stella NotteBusser at Stella Notte
Christian CamachoChristian Camacho
Server at Tavolino Della NotteServer at Tavolino Della Notte