Summary
Overview
Work History
Skills
Current Job
Timeline
Generic

Katherine Rehfeldt

Staten Island,NY

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

33
33
years of professional experience

Work History

Office Manager

S.I. Fire Safety co
Staten Island, NY
03.2018 - Current
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Assisted in recruiting, onboarding and training new employees.
  • Maintained confidential records relating to personnel matters.

  • Developed and implemented office policies and procedures.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Assisted with the preparation of budgets, forecasts and financial statements.

Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.

  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Maintained filing system for records, correspondence and other documents.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Handle all aspects of the NYC FIRE CODE

Office Manager/Front Desk Receptionist

Dr Theodore Hamway
Brooklyn, NY
06.1992 - 09.2005
  • Developed effective communication strategies between departments within the organization.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Provided training to new hires on office policies and procedures.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Maintained filing system for records, correspondence and other documents.
  • Supervised staff members, organized schedules and delegated tasks.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Organized company events including holiday parties, team building activities .
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Skills

  • Compliance Monitoring
  • Billing
  • Administrative Support
  • Expense Reporting
  • Customer Service
  • Bookkeeping
  • Inventory Control
  • Data Entry
  • Supply Management
  • Conflict Management
  • Banking operations
  • Document Management
  • Employee Training
  • Payroll and budgeting
  • Human Resources
  • Organizational Skills
  • Scheduling Coordination
  • Information Protection
  • Financial Accounting
  • Financial Reporting
  • Mail handling
  • Relationship Building
  • Office Administration
  • Scheduling and calendar management
  • Clerical Support

Current Job

Coastal Supply Group

480 Bay Street

Staten Island , New York 10304

718-447-2692

Start Date : 10/7/2024

Office Administrator

Timeline

Office Manager

S.I. Fire Safety co
03.2018 - Current

Office Manager/Front Desk Receptionist

Dr Theodore Hamway
06.1992 - 09.2005
Katherine Rehfeldt