Katherine Rohde
Bellingham,WA
Summary
Developed strong customer service and multitasking abilities in fast-paced retail environment. Proven ability to handle transactions efficiently while maintaining friendly demeanor. Seeking to transition into new role where these skills can contribute to team success and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Ice Cream Server
Dippin Dots
06.2019 - 08.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Provided support to fellow team members when needed, creating a cohesive work environment.
Education
Bachelor of Arts - Marketing
Western Washington University
Bellingham, WA06.2026
Skills
- Customer engagement
- Teamwork
- Customer service
- Cleaning and organization
- Patience and empathy
Timeline
Ice Cream Server
Dippin Dots
06.2019 - 08.2024
Bachelor of Arts - Marketing
Western Washington University
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