Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Katherine Romero

Miami,FL

Summary

Dedicated professional with experience at Staff Health Service, excelling in personal care and vital signs monitoring. Proven ability to provide exceptional companionship and emotional support while ensuring patient safety. Strong communication and time management skills foster positive relationships and enhance patient experiences. Committed to promoting health and well-being through quality service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

HHA

Staff Health Service
Miami, FL
12.2022 - Current
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Provided patients and families with emotional support and instruction.
  • Responded quickly to emergency situations using appropriate safety protocols.
  • Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
  • Transported individuals to medical appointments and assisted with errands.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.

Front Desk Agent

Comfort Air Conditioning
Miami, FL
02.2020 - 11.2022
  • Transmitted and received messages using telephones or telephone switchboards.
  • Processed payments accurately and efficiently.
  • Facilitated workflow by drafting, forwarding and copying important documents and paperwork.
  • Sorted invoices for accounting department.
  • Facilitated communication between and coordinated schedules of administrators, employees, and clients.
  • Provided excellent customer service by responding promptly to costumers requests and resolving issues quickly and efficiently.
  • Collaborated with new customers to give details about company offerings.
  • Performed follow up calls to confirm scheduled appointments.

Education

Home Health Aid -

HHA Certified School
Miami
11-2022

High School Diploma -

American Senior High
Miami
06-2018

Skills

  • Personal care
  • Vital signs monitoring
  • Meal preparation
  • Patient transportation
  • Emergency response
  • Companionship services
  • Customer service
  • Communication skills
  • Time management
  • Scheduling coordination
  • Document management
  • Telephone operations
  • Follow-up communication
  • Front office support
  • Front office management

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • HHA Certification
  • CPR Certification

Timeline

HHA

Staff Health Service
12.2022 - Current

Front Desk Agent

Comfort Air Conditioning
02.2020 - 11.2022

Home Health Aid -

HHA Certified School

High School Diploma -

American Senior High

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