Katherine Satorie
Lincoln,NE
Summary
While working at Chick-fil-A, Walmart, and Cheesesteak Grille, I learned how to always provide excellent customer service. Having my CNA license and Phlebotomy 101 course completed, I am looking for job opportunities to further expand my skills. I enjoy fast paced environments that require me to use my strengths, like my attention to detail and my ability to manage a clean and safe work environment. As a dependable and hardworking employee, I will be a positive addition to your company and the companies success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor of Operations and Cashier/Cook
Cheesesteak Grille
Lincoln, NE
02.2023 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Implemented quality control measures to minimize errors and enhance customer satisfaction.
- Fostered positive work environment by addressing employee concerns promptly and effectively.
- Addressed customer questions and complaints with professionalism.
- Balanced cash drawer at beginning and end of each shift.
- Engaged customers in pleasant conversation while completing cash register transactions.
Stocker
Walmart
Lincoln, NE
12.2023 - 04.2024
- Confirmed stock labels were visible and readable.
- Removed damaged or expired items from shelves to keep stock fresh.
- Provided excellent customer service by answering questions and providing product insights.
- Used electronic scanning devices to log in products for inventory.
- Rotated stock, faced products and built attractive displays.
- Kept shelves well-stocked with current merchandise for customers' convenience.
Cashier
Chick-fil-A
Lincoln, NE
11.2021 - 02.2023
- Addressed customer questions and complaints with professionalism.
- Approached and solved problems with initiative and sound judgment.
- Bagged, boxed or wrapped products for customers.
- Provided information to customers on products or services.
- Gave customers full attention and attended to their needs.
- Trained new retail team members in customer service and company policies.
- Totaled purchases and accepted payments using touch-screen register system.
Education
Associate of Applied Science - Paramedic
Southeast Community College
Lincoln, NE05-2026
High School Diploma -
Lincoln Southwest High School
Lincoln, NE05-2023
Skills
- Customer Service
- Money Handling
- Issue Resolution
- Cleaning and Sanitizing
- Multitasking Capabilities
- Daily Reporting
- Work Ethic and Integrity
- Effective Communication
- Teamwork and Collaboration
Certification
- Certified Nursing Assistant (May 2023)
- CPR Certified (AHA)
Timeline
Stocker
Walmart
12.2023 - 04.2024
Supervisor of Operations and Cashier/Cook
Cheesesteak Grille
02.2023 - Current
Cashier
Chick-fil-A
11.2021 - 02.2023
Associate of Applied Science - Paramedic
Southeast Community College
High School Diploma -
Lincoln Southwest High School
- Certified Nursing Assistant (May 2023)
- CPR Certified (AHA)
Similar Profiles
Andrew GomesAndrew Gomes
Fast Food Worker at Charleys CheesesteakFast Food Worker at Charleys Cheesesteak
Kelvin KingsberryKelvin Kingsberry
Grill Cook at Unlimited CheesesteakGrill Cook at Unlimited Cheesesteak
Keenan McGheeKeenan McGhee
Back of House (BOH) Lead at Stevie D's CheesesteakBack of House (BOH) Lead at Stevie D's Cheesesteak