Katherine Stokes
Lexington
Summary
Accomplished professional with expertise in data management and verbal communication, honed at Skyline Energy Solutions. Enhanced office efficiency by implementing a proofreading system, reducing data entry errors by 20%. Proven ability to maintain organized filing systems and deliver exceptional customer service, fostering positive interactions and streamlined operations.
Professional in office management, bringing valuable administrative experience to support organizational goals. Adept at streamlining office procedures and ensuring effective communication across departments. Known for strong teamwork capabilities and adaptability in dynamic settings, with focus on organizational and clerical skills.
Overview
22
22
years of professional experience
Work History
Office Clerk
Skyline Energy Solutions
Pauls Valley, OK
04.2019 - 10.2023
- Processed incoming and outgoing correspondence efficiently, ensuring timely communication across departments.
- Maintained organized filing systems, improving document retrieval speeds and enhancing office efficiency.
- Responded to inquiries from callers seeking information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
Deputy Court Clerk
McClain County Courthouse
Purcell. Ok
11.2017 - 04.2019
- Processed court documents, ensuring compliance with legal standards and accurate record-keeping.
- Maintained electronic filing systems, improving document retrieval speed and accuracy for court staff.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
Assistant Manager - Finance
America's Car-Mart
Siloam Springs, AR
07.2009 - 07.2016
- Managed financial reporting processes, ensuring accuracy and compliance with company policies.
- Collaborated with cross-functional teams to align financial goals with business objectives.
- Oversaw accounts payable and receivable functions, enhancing cash flow management.
- Mentored junior finance staff, fostering a positive work environment and promoting professional growth.
- Streamlined month-end closing process by automating tasks and establishing clear deadlines.
- Collaborated with cross-functional teams to drive company-wide financial initiatives.
Polysomnography Technician
Norman Regional Hospital
Norman, OK
12.2004 - 01.2006
- Conducted comprehensive sleep studies to diagnose and monitor patients' sleep disorders.
- Operated polysomnography equipment to collect accurate data for analysis.
- Collaborated with healthcare team to develop tailored treatment plans for patients.
- Educated patients on sleep hygiene practices and procedures before tests.
Polysomnography Technician
Oklahoma Sleep Institute
Oklahoma City, OK
03.2003 - 12.2004
- Analyzed polysomnography results, identifying abnormalities and trends in patient data.
- Mentored junior technicians on best practices for equipment usage and patient care.
- Implemented process improvements that enhanced workflow efficiency in sleep study operations.
- Led training sessions to ensure compliance with regulatory standards in sleep medicine protocols.
Phlebotomist
Norman Regional Hospital
Norman, OK
11.2001 - 03.2003
- Collected blood samples efficiently while adhering to strict safety protocols.
- Ensured accurate labeling and documentation of specimens for laboratory analysis.
- Assisted in training new staff on phlebotomy techniques and hospital procedures.
- Streamlined patient flow process to enhance overall service efficiency in the department.
Education
High School Diploma -
Purcell High School
Purcell, Ok05-2001
Phlebomist - Phlebotomy
Mid-America Vo-Tech
Wayne, OK05-2001
Skills
- Data entry
- Maintaining records
- Data management
- Verbal communication
- File maintenance
- Telephone reception
- Mail handling
- Document scanning
- Database entry
- Scheduling
- Office management
- Document management
Timeline
Office Clerk
Skyline Energy Solutions
04.2019 - 10.2023
Deputy Court Clerk
McClain County Courthouse
11.2017 - 04.2019
Assistant Manager - Finance
America's Car-Mart
07.2009 - 07.2016
Polysomnography Technician
Norman Regional Hospital
12.2004 - 01.2006
Polysomnography Technician
Oklahoma Sleep Institute
03.2003 - 12.2004
Phlebotomist
Norman Regional Hospital
11.2001 - 03.2003
High School Diploma -
Purcell High School
Phlebomist - Phlebotomy
Mid-America Vo-Tech