Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Sulfridge

Wheat Ridge,CO

Summary

An Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for their restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintaining focus and a positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Dual Rate Table Games Supervisor

Bally's Casino
05.2023 - Current
  • Entertain and talk with patrons in an upbeat professional manner.
  • Monitored chips purchases, table inventories and player ratios.
  • Oversaw games to maintain security and gaming compliances.
  • Watched closely to catch errors and irregularities.
  • Quick math skills for balancing money and paying bets.

Dual Rate Table Games Supervisor

Monarch Casino & Resort
03.2022 - 05.2023
  • Interacted with patorns to promote positive and upbeat atmosphere .
  • Monitored chips purchases, table inventories and player ratios.
  • Oversaw games to maintain security and gaming compliances.
  • Used leadership and team skills to work quickly and effectively in any situation.
  • Used quick thinking and quick math skills to handle payouts and table numbers accurately.

Server /Server Trainer

Chilis's Bar And Grill
01.2019 - 06.2021
  • Cultivated warm relationships with regular customers and created new relationships with new customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)

Ball State University
Muncie, IN
05.2022

Skills

  • Quality Control
  • Cash Handling
  • Food Preparation and Safety
  • Food Safety Oversight
  • Leadership
  • Communication

Timeline

Dual Rate Table Games Supervisor

Bally's Casino
05.2023 - Current

Dual Rate Table Games Supervisor

Monarch Casino & Resort
03.2022 - 05.2023

Server /Server Trainer

Chilis's Bar And Grill
01.2019 - 06.2021

Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)

Ball State University

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Katherine Sulfridge