Katherine Sullivan

• Collaborated with wholesale retail teams (Bloomingdales, Saks Fifth Avenue, Nordstrom, Neiman Marcus) to enhance customer engagement and brand loyalty initiatives.
• Executed visual merchandising presentations across handbags, footwear, eyewear and fragrance while ensuring brand consistency and maximizing product visibility across key accounts.
• Led monthly store walkthroughs with senior leadership, providing insight on product placements, competitive information and retail performance.
• Hosted product knowledge seminars for retail teams, educating on seasonal collections, key product features and selling strategies.
• Maintained comprehensive knowledge of fashion industry landscape including competitor brands, seasonal trends and customer buying behaviors.

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• Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
• Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.

• Curated personalized bridal styling experiences for diverse clientele, ensuring satisfaction and memorable service.
• Assisted brides in selecting perfect gown styles based on their body shape, preferences, and wedding theme.

• Worked closely with personal shopper and buyer in delivering a highly personalized luxury shopping experience for VIP clientele, cultivating strong client relationships and driving repeat business.
• Managed and executed clientelling efforts through proactive outreach, online store curation and personalized product recommendations.

• Assisted design team with creating seasonal collections, ensuring alignment with brand identity.
• Provided support during photoshoots, assisting in styling and logistics to ensure successful execution of creative vision.