Katherine Terry
Richmond,TX
Summary
Highly motivated former student and employee, skilled in leadership, communication, problem solving, marketing, and customer service. Seeking a new position to further challenge my experience and allow me to grow professionally.
Overview
3
3
years of professional experience
Work History
General Manager
HOTWORX
11.2023 - Current
- Overseeing the daily operations of the studio, including meeting sales goals, scheduling, staff management, and smooth workflow
- Working to develop and execute strategies to drive membership growth, implementing sales and marketing initiatives, conducting community outreach, and fostering partnerships with local businesses
- Preparing reports, budgets, financial forecasts, along with importing payroll data.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
Pro Shop Attendant
The Golf Club at Texas A&M
05.2022 - 05.2023
- Assist in the daily operations and maintenance of the pro shop
- Facilitate increases in the pro shop’s sales revenue
- Operate point of sale system, answer the phone, sell merchandise, welcome guests.
Sales Associate
Maroon U
05.2021 - 08.2021
- Created a welcoming environment for customers by greeting and assisting
- Stayed up to date on product knowledge and promotions.
Education
Wharton County Junior College
Wharton, TXBachelor of Science - Kinesiology
Texas A&M University
College Station, TX05.2023
Skills
- Deadline-oriented
- Staff Management
- Revenue Generation
- Customer Relations
- Customer Retention
- Advertising and marketing
- Interpersonal Skills
- Complaint Resolution
- Sales Pitch Development
Activities
- Alpha Chi Omega Sorority, 01/01/21, 05/01/22, Participated in philanthropic events, regular meetings, and maintained GPA.
- Wharton County Junior College Volleyball Team, 08/01/19, 05/01/20, Learned excellent time-management skills, leadership skills, and discipline Received NJCAA All-Academic 2nd Team by maintaining a GPA of 3.8-3.9
Timeline
General Manager
HOTWORX
11.2023 - Current
Pro Shop Attendant
The Golf Club at Texas A&M
05.2022 - 05.2023
Sales Associate
Maroon U
05.2021 - 08.2021
Wharton County Junior College
Bachelor of Science - Kinesiology
Texas A&M University
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