Katherine Thompson
Data Processor
Spokane,WA
Summary
Methodical and thorough data entry professional with strong attention to detail and record of exceeding quality expectations. Types 42 WPM and expertly uses both 10-key and automated entry methods. Verifies data carefully and assigns proper classifications to maintain databases.
Overview
6
6
years of professional experience
Work History
Medical Records Clerk
Premera Blue Cross Of Washington
Spokane, WA
08.2021 - Current
- Updated and maintained cost share and language templates to ensure consistent presentation of information to clients.
- Supplied product benefit quote information for customer service representatives and maintained language templates, updating cost share information as necessary.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained excellent attendance record, consistently arriving to work on time.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Completed up to 15 products per day with 95% accuracy
- Maintained database for storage and retrieval of medical insurance records.
- Input data into computer programs and filing systems.
- Performed regular quality and validation assessments on client data to verify accuracy.
Social Media Manager
Self Employed Services
Spokane, WA
06.2020 - Current
- Developed social media framework for up-and-coming Seattle musician on a variety of platforms.
- Implemented current best practices based on knowledge of social media trends and content strategies.
- Created system of support for neuroscience focused TikTok creator with 400K followers.
- Monitored social media content to maintain continuity across platforms.
- Increased shares, saves, and follows by incorporating interesting and informative content.
- Identified ways to customize content based on emerging media trends.
- Communicated messages in line with mass marketing strategies by developing voice, aesthetic, and theme to social media marketing.
Data Processor
ENGIE Impact
Spokane, WA
09.2017 - 06.2021
- Promoted to role of Go-To due to exceptional understanding of data entry system.
- Worked remote during the COVID-19 pandemic.
- Researched issues and captured usable information from garbled data using manual and computer-assisted methods.
- Worked efficiently with highly repetitive tasks, maintaining a detail-oriented approach and precision.
- Verified data accuracy by consistently reconciling work with documentation.
- Entered large volume of information daily with expert 10-key skills and exceptional accuracy.
- Collected data for entry from multiple sources.
Education
Campolindo High School
Skills
Medical office administration
Medical Records Management
Written and verbal communication
Records review
Medical terminology understanding
Records management
Type 45 WPM
Timeline
Medical Records Clerk
Premera Blue Cross Of Washington
08.2021 - Current
Social Media Manager
Self Employed Services
06.2020 - Current
Data Processor
ENGIE Impact
09.2017 - 06.2021
Campolindo High School