Katherine Tripp
Simpsonville,SC
Summary
As a Restaurant Manager of 2 different places, I exceed in customer service and satisfaction. I keep up great practice in work with the help of my employability skills such as multitasking, attention to detail, and ensuring quality work is produced.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Fuji Hibachi Wok & Sushi
Simpsonville, SC
08.2022 - Current
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Created new menu items based on customer feedback and industry trends.
- Assisted with kitchen preparation during peak times as needed.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
Restaurant Manager
Pete's of Simpsonville
Simpsonville, SC
02.2021 - 02.2024
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Created new menu items based on customer feedback and industry trends.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Greenvillle Technical Charter Highschool
Greenville, Sc05-2025
Associate of Science - Biology
Greenville Technical College
Greenville, SC05-2025
Skills
- Customer service best practices
- Shift management
- Adaptable
- Stable work history
- Multitasks
- Attention to detail
Affiliations
- I attend a dental internship at Simpsonville Family Dentistry led by Samuel Gary Holtzclaw.
- Volleyball player of 3 years.
- I love hiking and photography.
Accomplishments
- Deans list awarded by Greenville Technical College
Timeline
Restaurant Manager
Fuji Hibachi Wok & Sushi
08.2022 - Current
Restaurant Manager
Pete's of Simpsonville
02.2021 - 02.2024
High School Diploma -
Greenvillle Technical Charter Highschool
Associate of Science - Biology
Greenville Technical College
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