Katherine Varoni Isarra
Dynamic Housekeeper Supervisor with proven expertise in staff management and guest satisfaction at Peabody Hotel. Excelled in leading a team of 10, enhancing team performance through effective training and mentoring. Skilled in inventory control and leveraging hotel management systems, ensuring top-notch cleanliness and compliance. Demonstrated excellence in customer service and time management.
Work History
Manager
1 Year 7 MonthsHousekeeper Supervisor
1 Year 1 MonthSupervised daily operations of the housekeeping department, leading a team of 10 staff members.
Ensured the highest standards of cleanliness and guest satisfaction in a luxury hotel environment.
Trained and mentored new housekeeping employees, ensuring they adhered to hotel policies and procedures.
Managed inventory of cleaning supplies, organized work schedules, and handled maintenance requests.
Collaborated with other departments to address guest concerns and resolve any issues promptly.
Maintained compliance with safety regulations and hotel standards for cleanliness.