Katherine Villalobos
Houston,TX
Summary
Dedicated Medical Assistant with proven expertise in patient care coordination and HIPAA compliance, honed at Texas Children and Asian American Association. Excelled in enhancing patient satisfaction through compassionate care and efficient appointment management. Skilled in clinical documentation and fluent in Spanish, significantly improving patient communication and trust. Achieved a notable increase in clinic efficiency by streamlining patient scheduling and medical record keeping. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Texas Children
Houston, TX
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Asian American Association
Houston, TX
08.2021 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Education
High School Diploma -
Cy-Fair High School
Cypress, TX06.2020
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Reliable team player
- Procedure Assistance
- Compassionate
- CPR
- Immunization Administration
- Patient Assessments
- Professionalism and Ethics
- Maintaining confidentiality
- Compassionate caregiver
- Patient Care Coordination
- Fluent in Spanish
- Patient Management
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
Timeline
Medical Assistant
Texas Children
11.2023 - Current
Medical Assistant
Asian American Association
08.2021 - 09.2023
High School Diploma -
Cy-Fair High School