Katherine Walker
Winter Park,FL
Summary
Dynamic and results-oriented professional with proven skills in customer service and team collaboration, honed at Gators Dockside and Orlando Rowing Club. Excelled in high-pressure environments, enhancing customer satisfaction and supporting team efficiency. Adept at multitasking and effective time management, consistently meeting and exceeding employer expectations.
Overview
3
3
years of professional experience
Work History
Host
Gators Dockside
06.2023 - 09.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Coxswain
Orlando Rowing Club
01.2021 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Political Science
Florida State University
Tallahassee, FL05-2028
High School Diploma -
Winter Park High School
Winter Park, FL05-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- POS software
Timeline
Host
Gators Dockside
06.2023 - 09.2023
Coxswain
Orlando Rowing Club
01.2021 - 05.2022
Bachelor of Science - Political Science
Florida State University
High School Diploma -
Winter Park High School
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