Dedicated In-Service Trainer with expertise in training delivery, problem-solving, and mentoring. Committed to enhancing staff competency and fostering a culture of continuous learning.
Overview
7
7
years of professional experience
1
1
Certification
Work History
In-Service Trainer
St. Louis Forensic Treatment Center
07.2019 - Current
Developed training materials to enhance staff competency.
Conducted trainings to improve staff skills and adherence to safety standards.
Mentored new trainers, fostering a collaborative learning environment for staff development.
Analyzed performance data to identify areas for improvement and tailored training accordingly.
Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
Fostered a culture of continuous learning by encouraging employees to seek out additional educational opportunities outside of formal company-provided trainings.
Conducted regular SMART (crisis response practices) drills, making recommendations for improvements where needed.
Maintained accurate records of employee progress throughout the duration of their training experience.
Identified key areas that could use improvement and implemented new processes, which increased efficiency.
Evaluated employee performance during training sessions, offering constructive feedback to aid in skill development.
Ensured compliance with industry standards by staying up-to-date on relevant regulations and incorporating updates into existing training materials and facility policies accordingly.
Senior Support Care Assistant
St. Louis Forensic Treatment Center
07.2019 - 08.2023
Assisted clients with daily living activities, enhancing overall well-being and independence.
Implemented individualized care plans, ensuring alignment with therapeutic goals and client preferences.
Collaborated with multidisciplinary teams to evaluate client progress and adjust treatment strategies.
Trained new staff on best practices for client care and safety protocols, fostering a supportive environment.
Monitored client behavior and reported changes to healthcare professionals for timely interventions.
Advocated for clients' needs, ensuring compliance with facility policies and maintaining a respectful atmosphere.
Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
Education
High School Diploma -
Southwestern Illinois College
Belleville, IL
06-1996
Skills
Customer assistance
Relationship building
New hire training
Coaching techniques
Training delivery
Problem-solving
Teamwork and collaboration
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Critical thinking
Organizational skills
Verbal and written communication
Documentation and recordkeeping
Data entry
Certification
Certified BLS CPR Instructor, St. Louis Forensic Treatment Center - 2003-present
SMART Summit Training, St. Louis Forensic Treatment Center - 2024-present
Certified Mental Health First Aid Instructor, St. Louis Forensic Treatment Center - 2024-present
Certified BJH Training Center Faculty, St. Louis Forensic Treatment Center - 2024-present
Cashier/Certified Trainer/Customer Service Specialist Head Cashier at Raising Cane's RestaurantsCashier/Certified Trainer/Customer Service Specialist Head Cashier at Raising Cane's Restaurants