Katherine Yarborough
Patient Service Representative
Walkersville,MD
Summary
Efficient billing professional with almost 5 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive. Dedicated to providing exceptional customer service to patients, insurance representatives, and medical providers.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Rotech Healthcare
01.2023 - Current
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Verified insurance eligibility and coverage for patients.
- Answered incoming calls, scheduled appointments and filed medical records.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
Billing Specialist
Medoville Inc.
07.2019 - 12.2022
- Researched and resolved billing discrepancies to enable accurate billing.
- Located errors and promptly refiled rejected claims.
- Posted and adjusted payments from insurance companies.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Provided exceptional customer service to both patients and insurance representatives, resolving inquiries quickly and professionally.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
Medical Billing Assistant
Abeo Management Corporation
11.2018 - 07.2019
- Increased team efficiency by providing cross-functional support in medical coding, insurance verification, and data entry tasks.
- Minimized errors in claim submissions through thorough pre-audit reviews, ensuring compliance with established protocols.
- Maximized reimbursement opportunities by staying current on industry trends and new billing procedures.
- Reduced billing discrepancies by diligently reviewing medical coding and ensuring accuracy in data entry.
- Audited and corrected billing and posting documents for accuracy.
- Safeguarded patient privacy, adhering to strict HIPAA regulations during all aspects of the billing process.
Education
Associate of Science - Biology
Frederick Community College
Frederick, MD 05.2001 -
Skills
Patient confidentiality
Timeline
Patient Service Representative
Rotech Healthcare
01.2023 - Current
Billing Specialist
Medoville Inc.
07.2019 - 12.2022
Medical Billing Assistant
Abeo Management Corporation
11.2018 - 07.2019
Associate of Science - Biology
Frederick Community College
05.2001 -
Similar Profiles
Crystal WorkmanCrystal Workman
Location Manager at Rotech HealthcareLocation Manager at Rotech Healthcare
Deanne WilsonDeanne Wilson
Training Manager at Rotech HealthcareTraining Manager at Rotech Healthcare
Jalaka ShiverJalaka Shiver
Customer Service Representative at Rotech HealthcareCustomer Service Representative at Rotech Healthcare
Allison DavisAllison Davis
Hospital Liaison at Rotech HealthcareHospital Liaison at Rotech Healthcare
Cheryl HirschCheryl Hirsch
Director of Admissions at AccentCare HospiceDirector of Admissions at AccentCare Hospice