Katherinee Bby
Las Vegas,NV
Summary
Proven to excel in fast-paced environments, I leveraged strong multitasking and customer service expertise at Lindo Michoacan, enhancing client satisfaction and loyalty. A reliable team player, I adeptly managed cash, trained staff, and crafted quality cocktails, significantly contributing to operational efficiency and a positive customer experience.
Overview
3
3
years of professional experience
Work History
Bartender/Server
Lindo Michoacan
09.2022 - 12.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Order Fulfillment Associate
Amazon
08.2021 - 10.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Eldorado
Las Vegas, NV06.2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Customer service expertise
- Responsible alcohol service
Languages
Spanish
Native or Bilingual
Timeline
Bartender/Server
Lindo Michoacan
09.2022 - 12.2024
Order Fulfillment Associate
Amazon
08.2021 - 10.2022
High School Diploma -
Eldorado
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