Summary
Overview
Work History
Education
Skills
Timeline
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Katherine McNamara

Tucson,Arizona

Summary

Organized Shop Lead with 4 years of barista experience. Works well with no supervision and maintains focus on delivering top-notch assistance. Known for following through on commitments and being customer focused.

Overview

4
4
years of professional experience

Work History

Shop Lead

Dutch Bros
05.2020 - Current
  • Improved customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Managed inventory effectively, ensuring timely restocking of products for a well-maintained store appearance.
  • Led team meetings, fostering open communication and collaboration among staff members for smoother operations.
  • Conducted performance evaluations for employees, identifying areas for growth and recommending opportunities for professional development.
  • Resolved conflicts among staff members swiftly, maintaining a positive work environment conducive to high performance.

Education

High School Diploma -

Salpointe Catholic High School
Tucson
2020

Skills

  • Inventory Management
  • Good Communication
  • Attention to Detail
  • Employee Coaching and Mentoring
  • Recruitment and hiring
  • Shop maintenance
  • Performance Tracking and Evaluation
  • Hiring and Training
  • Customer Relationship Management
  • Goal Setting
  • Employee Development

Timeline

Shop Lead

Dutch Bros
05.2020 - Current

High School Diploma -

Salpointe Catholic High School

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Katherine McNamara