Summary
Overview
Work History
Education
Skills
Timeline
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Katheryn Harris

Waurika,OK

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to multitask effectively while maintaining cleanliness and safety. Quick learner adept at problem-solving, consistently enhancing customer satisfaction through engaging interactions and efficient service. Have a love for music and media and believe, I could be a great asset, to most any company and position related to those fields.

Overview

13
13
years of professional experience

Work History

Food Service Worker

Arby's
06.2016 - 12.2017
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Sales Associate

Ross Dress for Less
05.2017 - 11.2017
  • Handled cash, card and check transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Walmart
09.2005 - 01.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash, card and check transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Foley's Department Store
11.2004 - 04.2005
  • Organized racks and shelves in the men's shoes and luggage dept., to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash, card and check transactions, in the men's shoes and luggage dept. efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers in the men's shoes and luggage and established friendships, satisfactory service and consistency, to and with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in the men's shoes and luggage in accordance with store policy.

Education

BS- Interdisciplinary Studies - Communications And Music Education

Cameron University
Lawton, OK

Mass Communication

University of Central Oklahoma
Edmond, OK

AS- Diversified Studies - Music Performance

Oklahoma City Community College
Oklahoma City, OK
12.2012

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic (Strong believer in friendliness and accuracy!)
  • Cleaning and sanitation
  • Problem-solving

Timeline

Sales Associate

Ross Dress for Less
05.2017 - 11.2017

Food Service Worker

Arby's
06.2016 - 12.2017

Sales Associate

Walmart
09.2005 - 01.2006

Sales Associate

Foley's Department Store
11.2004 - 04.2005

BS- Interdisciplinary Studies - Communications And Music Education

Cameron University

Mass Communication

University of Central Oklahoma

AS- Diversified Studies - Music Performance

Oklahoma City Community College

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Katheryn Harris