Kathleen Ann Arceo
Berwyn,IL
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Sun And Surf Restaurant
05.2024 - 10.2024
Summer 2024 Season
Food and Beverage Server
Heritage Palms Golf & Country Club
10.2023 - 05.2024
Winter 2023-2024 Season
Food and Beverage Server
Sun And Surf Restaurant
05.2023 - 10.2023
Summer 2023 Season
Food and Beverage Server
Heritage Palms Golf & Country Club
10.2022 - 05.2023
Winter 2022-2023 Season
Food and Beverage Server
Northmoor Country Club
05.2022 - 10.2022
Summer 2022 Season
Food and Beverage Server
Heritage Palms Golf & Country Club
10.2021 - 05.2022
Winter 2021-2022 Season
Customer Services Agent
Qatar Airways
11.2016 - 10.2021
Ground Crew (Boarding Gates,Check in Counter,Transfer Desk)
Executive Butler
Burj Al Arab Jumeirah
02.2014 - 11.2016
Handling all VVIP In-Suite Butler Service
Lady Butler
Grosvenor House Hotel
06.2011 - 01.2014
Handling all VVIP Lady Butler Service
Intern
Cebu City Marriott Hotel
11.2010 - 02.2011
800 hours Internship Program in the Front and Beverage Department
Intern
Shangri-La Mactan Resort And Spa
06.2009 - 09.2009
1000 hours Internship Program in the Front Office and Human Resources Department
Education
Bachelor of Science - Hotel And Restaurant Management
University of San Carlos
Cebu,Philippines 03.2011
Skills
- Exceptional customer service
- Positive and professional
- Hospitality service expertise
- High-volume dining
- Point of sale (POS) system operations
- Server training
Certification
Illinois BASSET Seller/Server Certification -Certificate # 000020536725 - 05/23/2022
Learn2Serve Food Handler Training Course- Certificate # IL-FH-46574- 06/01/2025
Languages
English
Full Professional
Tagalog
Native or Bilingual
Bisaya
Native or Bilingual
Timeline
Food and Beverage Server
Sun And Surf Restaurant
05.2024 - 10.2024
Food and Beverage Server
Heritage Palms Golf & Country Club
10.2023 - 05.2024
Food and Beverage Server
Sun And Surf Restaurant
05.2023 - 10.2023
Food and Beverage Server
Heritage Palms Golf & Country Club
10.2022 - 05.2023
Food and Beverage Server
Northmoor Country Club
05.2022 - 10.2022
Food and Beverage Server
Heritage Palms Golf & Country Club
10.2021 - 05.2022
Customer Services Agent
Qatar Airways
11.2016 - 10.2021
Executive Butler
Burj Al Arab Jumeirah
02.2014 - 11.2016
Lady Butler
Grosvenor House Hotel
06.2011 - 01.2014
Intern
Cebu City Marriott Hotel
11.2010 - 02.2011
Intern
Shangri-La Mactan Resort And Spa
06.2009 - 09.2009
Bachelor of Science - Hotel And Restaurant Management
University of San Carlos
Illinois BASSET Seller/Server Certification -Certificate # 000020536725 - 05/23/2022
Learn2Serve Food Handler Training Course- Certificate # IL-FH-46574- 06/01/2025
Similar Profiles
Alyssa ContrerasAlyssa Contreras
Veterinary Technician at Sun Surf Veterinary HospitalVeterinary Technician at Sun Surf Veterinary Hospital
Tanner BelleroseTanner Bellerose
Sur Instructor at Endless Sun Surf SchoolSur Instructor at Endless Sun Surf School
Julia ChandlerJulia Chandler
Server at S3 Sun Surf SandServer at S3 Sun Surf Sand