Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KATHLEEN BARRETT

Bonney Lake,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Dr. Relations Representative

Arrowhead Dental Laboratory
Sandy, Utah
03.2021 - 04.2024
  • Developed and maintained relationships with dentists' and their teams, responding to inquiries in a timely manner.
  • Maintained records of materials used for each case.
  • Communicated with dentists regarding patient needs and specifications for dental prostheses.
  • Provided customer service support over the phone or via email when needed.
  • Educated dental offices regarding CE courses offered at Arrowhead Lab.

Dental Scheduling/Insurance Coordinator

Sands Dental
Salt Lake City, UT
07.2019 - 03.2021
  • Responsible for opening/closing of office
  • Creating Treatment Plans
  • Researching Dental Insurance for patients
  • Keeping a full and well run daily schedule for Hygienists and Doctor
  • Daily bank deposits.
  • Responded promptly to customer inquiries regarding billing issues or policy updates.
  • Performed customer service duties such as answering inquiries, providing information and resolving customer complaints.

Lead Dental Assistant/ Front Desk

Eckland Family Dental
Woodinville, WA
11.2017 - 03.2019
  • Lead Dental Assistant in an office with 2 Doctors
  • Fabrication of temp crowns, bleach trays, etc
  • Performed administrative tasks such as scheduling appointments and presenting treatment plans.
  • Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
  • Maintained patient charts, including medical histories, medications, and allergies.
  • Managed incoming calls from patients regarding appointments or inquiries about services offered.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.

Education

Dental Assisting

Washington Academy of Dental Assisting
Kenmore, WA
12-2000

Associate of Science - Social Sciences

EOSC
La Grande, OR
06-1989

Skills

  • Insurance Verification
  • Dental Terminology
  • Billing Procedures
  • Payment Processing
  • Office Organization
  • Patient Scheduling
  • HIPAA Compliance
  • Patient Relations
  • Office Opening and Closing
  • Phone and Email Etiquette
  • Issue Resolution
  • Knowledge of dental terminology
  • Patient Flow Management
  • Punctual and Reliable

References

References available upon request.

Timeline

Dr. Relations Representative

Arrowhead Dental Laboratory
03.2021 - 04.2024

Dental Scheduling/Insurance Coordinator

Sands Dental
07.2019 - 03.2021

Lead Dental Assistant/ Front Desk

Eckland Family Dental
11.2017 - 03.2019

Dental Assisting

Washington Academy of Dental Assisting

Associate of Science - Social Sciences

EOSC

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KATHLEEN BARRETT