Well-qualified and familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Estee Lauder Beauty Advisor
Estee Lauder
10.2023 - Current
Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
Used in-store system to locate inventory and place special orders for customers.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Business Manager
Dillards Department Store
07.2023 - 10.2023
Mentor and guided team members to maintain high productivity and performance metrics.
Upkeep sale numbers and meet monthly goals.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Enhanced and redefined organizational structure to maintain competitive edge across territories.
Server
54th Street Restaurant & Drafthouse
05.2021 - 07.2023
Served food and beverages promptly with focused attention to customer needs.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Wing Daddy's Sauce House
06.2020 - 02.2021
Set positive tone for entire dining experience as first point of contact for incoming guests.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.