Kathleen Daniel
Minneapolis,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
Merchandise Associate Vikings Team Store
Legends Global
Minneapolis, MN
08.2018 - 08.2021
- Provide total customer experience to include greet, engage, assist suggest, and complete sale in an inviting and fun atmosphere
- Maintain superior product knowledge
- Complete standard sales transactions, exchanges and refunds
- Practice active, empathetic listening to understand and identify with feelings of customers and communicate accordingly
- Drive brand loyalty with innovative upselling
- Train and mentor new, temporary and seasonal employees as needed.
Front End Associate
The Kroger Co
03.2017 - 07.2018
- Provide friendly and efficient customer service
- Process customer transactions quickly, accurately, efficiently and error free
- Stay current with all company promotions, products and policies
- Communicate with patience to provide a positive experience.
Retail Clerk-Deli
Safeway, Inc
01.2009 - 04.2013
- Provide prompt, friendly, courteous and efficient service
- Respond to customer queries and offer samples to increase customer engagement and ensure high level of satisfaction
- Stock and organize display cases
- Clean and maintain all equipment following established procedures
- Coordinate with staff in following food safety and hygiene procedures according to policy
- Perform other duties as assigned to include cashiering, cooking, catering and food preparation.
Paralegal
Wattel & York
04.2008 - 01.2009
- Interview clients and potential witnesses
- Schedule court hearings, depositions and other legal proceedings Schedule calendar and track deadlines in legal proceedings Conduct research; track down medical records, evidence, documents and witnesses
- Draft correspondence and myriad of legal documents from simple to complex
- Work collaboratively within organization and outside parties to include clients, opposing counsel, experts and vendors
- Manage all case logistics through arbitration or trial.
Legal Secretary
Phillips & Associates
04.2007 - 04.2008
- Draft, prepare, and file simple and complex legal documents associated with personal injury cases
- Review medical records, police records, client and witness statements for arbitration, trial or drafting of settlement package
- Prioritize assignments and balance demands of multiple supervisors and clients.
Paralegal
Maricopa County Attorney
01.1999 - 04.2007
- Provided legal and administrative support to major crimes division Conduct legal research using law libraries and electronic databases
- Draft correspondence, court documents, simple and complex legal pleadings, briefs and research summaries
- Attend and conduct interviews with law enforcement and potential witnesses
- Manage case logistics
- Assist attorneys with trail preparation; prepare exhibits, monitor filing deadlines, proofread documents
- Assist attorneys during trial as required.
Education
Associate Degree - Legal Assistant
Central New Mexico Community College
Albuquerque, NM 08.1996 - 04.1998
BS - undefined
Arizona State University
Skills
Retail sales professional
Reliable and punctual
Price tagging and shelf labeling
Timeline
Merchandise Associate Vikings Team Store
Legends Global
08.2018 - 08.2021
Front End Associate
The Kroger Co
03.2017 - 07.2018
Retail Clerk-Deli
Safeway, Inc
01.2009 - 04.2013
Paralegal
Wattel & York
04.2008 - 01.2009
Legal Secretary
Phillips & Associates
04.2007 - 04.2008
Paralegal
Maricopa County Attorney
01.1999 - 04.2007
Associate Degree - Legal Assistant
Central New Mexico Community College
08.1996 - 04.1998
BS - undefined
Arizona State University