Kathleen Diffley

Executive Assistant

Goldman Sachs & Co

New York, NY

02.1986 - 11.2023

Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Developed effective filing systems for easy retrieval of information when needed.
Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
Performed data entry tasks into various software programs including MS Excel spreadsheets.
Assisted in organizing conferences, seminars and other events as directed by the executives.
Managed all aspects of catering needs for special events hosted by the organization.
Answered telephone calls from customers or clients providing assistance where necessary.
Scheduled appointments for executives with external parties such as vendors or suppliers.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Coordinated meeting and work schedules for staff teams and executives.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Set up meeting and event logistics for senior management and updated calendars.
Made travel arrangements to provide executives seamless and travel policy-approved business trips.
Managed and tracked expenses to meet company budget requirements.
Leveraged word processing software to create proposals, letters and memos.
Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.