Kathleen Di Meglio
Tahlequah
Summary
Knowledgeable Sales Associate (and Manager) with background in real estate sales, retail sales and client relations. Successfully facilitated numerous property transactions, demonstrating deep understanding of market trends and client needs. Proven ability to negotiate effectively and provide exceptional customer service. Recognized for fostering teamwork and collaboration, while driving sales and productivity.
Overview
25
25
years of professional experience
Work History
Realtor
Century 21
11.2019 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Area Sales Manager
Bloomingdale's
01.2008 - 04.2015
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Built lasting relationships with clients through outstanding customer service interactions.
- Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
- Recruited, interviewed and hired employees and walke3d them through the mentoring program to promote retention.
- Ran successful inventories consistently being one of the lowest shortage areas.
Sales Associate
Macys Department Store
09.2000 - 01.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York, NY05-2000
High School Diploma -
Dominican Academy
New York, NYSkills
- Customer Service
- Contract negotiation
- Sales development
- Teamwork and collaboration
- Problem-solving skills
Timeline
Realtor
Century 21
11.2019 - Current
Area Sales Manager
Bloomingdale's
01.2008 - 04.2015
Sales Associate
Macys Department Store
09.2000 - 01.2008
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
High School Diploma -
Dominican Academy
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