
Dedicated professional known for strong relationship-building and communication skills. Experienced in managing daily operations, enhancing customer experiences, and implementing quality control measures to ensure high standards across all service areas.
Herd Management: Animal Health, Care, and Nutrition
Client Management: This involved scheduling riding lessons, attending horse shows, billing, and transportation.
Daily Ground Management: This encompassed equipment management and maintenance, facilities, and upkeep.
Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Developed and implemented inventory management systems to optimize stock levels and minimize waste.
Streamlined operational workflows, boosting productivity and reducing turnaround times.
Established quality control measures to maintain high standards across all service areas.
Analyzed customer feedback to drive improvements in product offerings and service quality.
American Quarter Horse Association
Nation Snaffle Bit Association