Kathleen Dowdell

Medical Scheduler/ Health Aide

Comfortcarehomehealth

11.2017 - Current

Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
Followed up with patients to reschedule missed appointments.
Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Provided mobility assistance such as walking and regular exercising.
Provided companionship and basic emotional or psychological support and engaged patient through conversation, games and other forms of entertainment.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Transported and accompanied patient to doctor visits or hospital.
Observed and reported on patient conditions and changes.
Assisted patient by providing personal services such as bathing, dressing and grooming.
Administered prescribed oral medications under written direction of physician or as directed by home care nurse.
Visited households to provide daily health care to patients.
Assisted patients in dressing, bathing and grooming.
Cared for elderly, convalescent and handicapped patients in patient's home.
Helped with general light housekeeping and transportation arrangements.
Provided housekeeping and laundry services, shopped for food and served meals and snacks.
Maintained home care records, changes in doctor's orders, diet or personal living activities.
Monitored patient and reported on vital signs.
Purchased, prepared and served food for patients and other members of family by following special prescribed diets.
Enabled patients to stay in homes by monitoring and recording patient condition, providing support and personal services and teaching families.
Assisted patients in and out of bed, automobiles and wheelchairs to bring patient to lavatory and up and down stairs.
Helped patient ambulate safely by teaching use of cane or walker.
Recorded patient information by making entries in patient journal and notifying nursing supervisor of changing or unusual conditions.
Took and recorded patients' vital signs, documenting in medical charts.
Transported patients to and from appointments, assisting with getting in and out of vehicles.