Hi, I’m
Kathleen Driggers
Correctional Officer Captain
Ocala,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
years of professional experience
Work History
State Of Florida Department Of CorrectionsOcala, FL
Correctional Officer Captain
12.2022 - Current
Job overview
- Resolved issues and disputes between inmates professionally and respectfully.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Supervised 35+ employees and performance of tasks and managed 3,000+ offenders.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Supervised inmate counts and searches for missing inmates.
- Responded to emergency situations and provided first aid following facility guidelines.
- Completed daily work report sheets and delegated tasks to employees.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
State Of Florida Department Of CorrectionsOcala, FL
Correctional Officer Lieutenant
09.2020 - 12.2022
Job overview
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Coordinated responses to emergency situations arising in different prison locations.
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
- Monitored and confirmed compliance with safety standards and regulations.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Completed daily work report sheets and delegated tasks to employees.
- Participated in development of correctional policies and procedures.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Handled inmate counts and searches for missing inmates.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Supervised 35+ employees and performance of tasks and managed 3,000+ offenders.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
State Of Florida Department Of CorrectionsOcala, FL
Correctional Sergeant
09.2010 - 09.2020
Job overview
- Responded to emergency situations and provided first aid following facility guidelines.
- Checked book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Resolved issues and disputes between inmates professionally and respectfully.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
State Of Florida Department Of CorrectionsOcala, FL
Correctional Officer
03.2007 - 09.2010
Job overview
- Booked new inmates into facility and processed inmates for release.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Assisted in intake and release of inmates.
- Supervised inmates during meals, recreation and other activities.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prepared reports to document incidents and violations.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Interviewed inmates to obtain information and assess needs.
- Documented inmate behavior and activities in logbooks.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Searched building and grounds, living quarters, and work areas for contraband.
- Established positive working relationships and maintained boundaries with resident offenders.
- Conducted security checks of inmates and living areas.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Provided assistance and guidance to inmates regarding daily activities.
- Enforced rules and regulations to maintain order among inmates.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Conducted routine and emergency head counts.
- Interviewed inmates to obtain information and evidence.
- Responded to emergency situations and de-escalated potential critical incidents.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Restrained juvenile inmates when disturbances required physical intervention.
- Observed behavior of residents individually and in groups.
Education
Holyoke Community CollegeHolyoke, MA
Diploma from General Education Diploma
06.1993
Skills
- Emergency Situation
- Daily Reports
- Critical Thinking
- Officer Training
- Active Listening
- Job Assignments
- Legal Standards
- Professional Development
- Team Meetings
- Complex Problem-Solving
- Creative Solutions
- Staff Supervision
- Training Methods
- Work Planning
- Situational Awareness
- Crime Prevention
- Oral Comprehension
- Detail Work
- Effective Communication
- Training Initiatives
- Effective Writing
- Records Maintenance
- Counseling Techniques
- Rules of Conduct
- Asset Protection
- Reading Comprehension
- Issue Resolution
- Detail Management
- Team Communication
- Security Monitoring
- Effective Working Relationships
- Threat Detection
- Corrective Actions
- Customer Satisfaction
Additional Information
Job-Related Training or Course Work:
- Narcotics and Dangerous Drugs Investigations
- Inmate Manipulation
- Supervision of the Youthful Offender
- Gangs and Security Threat Groups
- Discipline & Special Confinement Techniques
- Sex Crimes Investigation
- Case Preparation & Court Presentation
- Line Supervision
- Crimes Against the Elderly
Timeline
Correctional Officer Captain
State Of Florida Department Of Corrections
12.2022 - Current
Correctional Officer Lieutenant
State Of Florida Department Of Corrections
09.2020 - 12.2022
Correctional Sergeant
State Of Florida Department Of Corrections
09.2010 - 09.2020
Correctional Officer
State Of Florida Department Of Corrections
03.2007 - 09.2010
Holyoke Community College
Diploma from General Education Diploma