Hi, I’m
Kathleen Driggers
Correctional Officer Captain
Ocala,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
years of professional experience
Work History
State Of Florida Department Of Corrections
Correctional Officer Captain
12.2022 - Current
Job overview
- Resolved issues and disputes between inmates professionally and respectfully.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Supervised 35+ employees and performance of tasks and managed 3,000+ offenders.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Supervised inmate counts and searches for missing inmates.
- Responded to emergency situations and provided first aid following facility guidelines.
- Completed daily work report sheets and delegated tasks to employees.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
State Of Florida Department Of Corrections
Correctional Officer Lieutenant
09.2020 - 12.2022
Job overview
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Coordinated responses to emergency situations arising in different prison locations.
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
- Monitored and confirmed compliance with safety standards and regulations.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Completed daily work report sheets and delegated tasks to employees.
- Participated in development of correctional policies and procedures.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Handled inmate counts and searches for missing inmates.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Supervised 35+ employees and performance of tasks and managed 3,000+ offenders.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
State Of Florida Department Of Corrections
Correctional Sergeant
09.2010 - 09.2020
Job overview
- Responded to emergency situations and provided first aid following facility guidelines.
- Checked book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Resolved issues and disputes between inmates professionally and respectfully.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
State Of Florida Department Of Corrections
Correctional Officer
03.2007 - 09.2010
Job overview
- Booked new inmates into facility and processed inmates for release.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Assisted in intake and release of inmates.
- Supervised inmates during meals, recreation and other activities.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prepared reports to document incidents and violations.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Interviewed inmates to obtain information and assess needs.
- Documented inmate behavior and activities in logbooks.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Searched building and grounds, living quarters, and work areas for contraband.
- Established positive working relationships and maintained boundaries with resident offenders.
- Conducted security checks of inmates and living areas.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Provided assistance and guidance to inmates regarding daily activities.
- Enforced rules and regulations to maintain order among inmates.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Conducted routine and emergency head counts.
- Interviewed inmates to obtain information and evidence.
- Responded to emergency situations and de-escalated potential critical incidents.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Restrained juvenile inmates when disturbances required physical intervention.
- Observed behavior of residents individually and in groups.
Education
Holyoke Community CollegeHolyoke, MA
Diploma from General Education Diploma
06.1993
Skills
- Emergency Situation
- Daily Reports
- Critical Thinking
- Officer Training
- Active Listening
- Job Assignments
- Legal Standards
- Professional Development
- Team Meetings
- Complex Problem-Solving
- Creative Solutions
- Staff Supervision
- Training Methods
- Work Planning
- Situational Awareness
- Crime Prevention
- Oral Comprehension
- Detail Work
- Effective Communication
- Training Initiatives
- Effective Writing
- Records Maintenance
- Counseling Techniques
- Rules of Conduct
- Asset Protection
- Reading Comprehension
- Issue Resolution
- Detail Management
- Team Communication
- Security Monitoring
- Effective Working Relationships
- Threat Detection
- Corrective Actions
- Customer Satisfaction
Additional Information
Job-Related Training or Course Work:
- Narcotics and Dangerous Drugs Investigations
- Inmate Manipulation
- Supervision of the Youthful Offender
- Gangs and Security Threat Groups
- Discipline & Special Confinement Techniques
- Sex Crimes Investigation
- Case Preparation & Court Presentation
- Line Supervision
- Crimes Against the Elderly
Timeline
Correctional Officer Captain
State Of Florida Department Of Corrections
12.2022 - Current
Correctional Officer Lieutenant
State Of Florida Department Of Corrections
09.2020 - 12.2022
Correctional Sergeant
State Of Florida Department Of Corrections
09.2010 - 09.2020
Correctional Officer
State Of Florida Department Of Corrections
03.2007 - 09.2010
Holyoke Community College
Diploma from General Education Diploma
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