KATHLEEN GAW
Fredericksburg
Summary
Dynamic Vice President at Press Mechanical with a proven track record in revenue growth and operational efficiency. Expert in financial analysis and client relationship management, I foster high-performance teams that drive productivity and exceed business objectives. Successfully optimized service delivery, enhancing customer satisfaction and securing new clients through strategic planning and effective leadership.
Overview
30
30
years of professional experience
Work History
Vice President
Press Mechanical
10.2021 - Current
- Assumed full operational responsibility for profit and loss activities.
- Fostered a high-performance culture among office staff, emphasizing customer satisfaction.
- Administered company policies consistently throughout the service center.
- Coordinated efforts with sales and project management teams to secure new clients.
- Prepared business forecasts and budgets while ensuring timely paperwork flow.
- Recruited and trained employees to enhance team capabilities.
- Conducted financial analysis to identify trends, addressing issues proactively.
- Optimized operations department for efficiency in service delivery and task completion.
- Established performance standards for staff members in order to drive productivity levels up.
- Drove revenue by cultivating successful client relations.
- Negotiated contracts with vendors for services, products and supplies.
General Manager
Trimark Mechanical
05.2013 - 10.2021
- Directed overall management of commercial Mechanical Contractor, ensuring successful operational execution.
- Planned and organized service and project activities to meet revenue goals.
- Implemented successful business strategies to increase revenue and target new markets.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Estimator - Service Project Teams
Johnson Controls, Inc.
Capital Heights
03.2011 - 03.2013
- Company Overview: (Capital Heights, MD)
- Service/Small Projects/Controls estimating
- Conducts site visits when necessary to gain better understanding of scope of work prior to submitting an estimate.
- Addressed client inquiries regarding bid details, providing clear explanations of cost drivers.
- Coordinated with suppliers and subcontractors to obtain competitive quotes and validate budget assumptions.
- Collected data and information from vendors, sub-contractors and teammates to determine exact costs for all aspects of each project.
- Provides input into cost control processes including budget preparation and tracking.
Commercial HVAC Service Technician
Union and Non Union Mechanical Contractors
07.1995 - 03.2011
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Installed new systems according to manufacturer specifications.
- Repaired Commercail HVAC equipment as a member of a service team.
- Lead in per truck revenue
Education
Plumbing Master License - Washington DC and Virginia
01.2020
HVAC Master License - Virginia, Maryland, Washington D.C., and Ohio
HVAC Licensing
01-2013
Kent State University
KENT, OH01-1998
Skills
- Financial analysis
- Budget preparation
- Revenue growth
- Client relationship management
- Operational efficiency
- Performance management
- Operations oversight
- Project oversight
- Team leadership
- Strategic planning
Timeline
Vice President
Press Mechanical
10.2021 - Current
General Manager
Trimark Mechanical
05.2013 - 10.2021
Estimator - Service Project Teams
Johnson Controls, Inc.
03.2011 - 03.2013
Commercial HVAC Service Technician
Union and Non Union Mechanical Contractors
07.1995 - 03.2011
Plumbing Master License - Washington DC and Virginia
HVAC Master License - Virginia, Maryland, Washington D.C., and Ohio
HVAC Licensing
Kent State University
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