Kathleen Gonzales
Mission,TX
Summary
Proven track record of enhancing operational efficiency at Deployed Services, showcasing a strong work ethic and exceptional problem-solving abilities. Expert in customer service, adept at driving improvements and maintaining high standards of cleanliness. Skilled in using tools like dollies and pallet jacks, significantly contributing to team success and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Porter
Deployed Services
12.2022 - Current
- Assist Border Patrol agents with daily tasks.
- Work across departments to ensure that staff and associates have what they need.
- Delivering items directly to staff or providing support where needed.
- Ensure operations throughout the facility are running smoothly.
Night Stocker
Market Street
05.2018 - 05.2019
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Used dollies and pallet jacks to unload arriving product stock to store display areas and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
Deli Clerk
Market Street
04.2017 - 05.2018
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Took phone inquiries on special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Education
High School Diploma -
Mission Options Academy
Mission, TX06.2015
Skills
- Customer Service
- Strong Work Ethic
- Problem-Solving
- Clean Driving Record
- Communication and Interpersonal Skills
- Safety awareness
Timeline
Porter
Deployed Services
12.2022 - Current
Night Stocker
Market Street
05.2018 - 05.2019
Deli Clerk
Market Street
04.2017 - 05.2018
High School Diploma -
Mission Options Academy
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