Kathleen Grady
Nashville,TN
Summary
Knowledgeable student talented at learning quickly and adding value to any situation. Strong history of successful projects using communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity. A strong passion for mental health who wishes to use empathy and understanding in order to bring healing.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Serendipity
Nashville, TN
01.2021 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered customer inquiries and provided accurate information regarding products and services.
Retail Team Member
Panera Bread
St Louis, MO
04.2021 - 07.2023
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Assisted in the preparation of food items according to recipes and instructions.
Team Member
Jersey Mike's Subs
St. Louis, MO
05.2019 - 01.2021
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Organized take-out orders for customers who requested them.
Education
Bachelor of Science - Psychology
Belmont University
Nashville, TN05-2024
High School Diploma -
St. Joseph Academy
St. Louis 05-2020
Skills
- Effective Communicator
- Creative thinker
- Strong team player
- Advocate for others
- Active Listener
- High level of Determination
Affiliations
- Practicum with Modern Family Dynamics (Fall Semester, 2023)
- Completed One Heart Two Homes Professional Course
- Enjoys Yoga, Poetry and Crocheting
- Member of the Psychology Club at Belmont University
- Member of [Alpha Gamma Delta], [2020]
Timeline
Retail Team Member
Panera Bread
04.2021 - 07.2023
Customer Service Representative
Serendipity
01.2021 - 04.2024
Team Member
Jersey Mike's Subs
05.2019 - 01.2021
Bachelor of Science - Psychology
Belmont University
High School Diploma -
St. Joseph Academy
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