Summary
Overview
Work History
Education
Skills
Timeline
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Kathleen Gretzinger

Valparaiso,Indiana

Summary

Hardworking employee with customer service, multitasking and tome management abilities. Devoted to giving every customer a positive and memorable experience. A motivated college student with a track record of academic excellence looking for part-time work. With the intention to develop professional work experience utilizing excellent communication and time management skills.

Overview

2
2
years of professional experience

Work History

Host

Lennys Coal Fire Pizza
Valparaiso, IN
02.2024 - Current
  • Greeted guests upon arrival and provided them with menus.
  • Managed incoming calls during busy shifts.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Assisted other departments when needed such as bussing tables or bringing out food orders.
  • Processed payments for online and takeout out using a POS system.
  • Assisted servers in seating guests by escorting them to their tables.
  • Provided customers with accurate wait times and monitored waiting list.

Co Owner of a Self Owned Business

Myself
Valparaiso, IN
05.2022 - Current
  • Create and design custom jewelry and inventory.
  • Create social media content to promote events and product.
  • Prepare, set up and run farmers markets and pop up events.
  • Develop unique pieces and designs for individual clients.

Cashier/Sales Floor Associate

Michaels Arts and Crafts
Valparaiso, IN
11.2023 - 02.2024
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.

Receptionist

The Designers Club
Valparaiso, IN
01.2022 - 05.2023
  • Answered incoming calls, took messages, and transferred calls.
  • Greeted visitors and provided them with assistance.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Washed and folded towels, brushes and returned them to their designated places.

Education

Bachelor of Science - Nursing

Purdue University - Northwest
Westville, IN
12-2027

High School Diploma -

Victory Christian Academy
Valparaiso, IN
05-2024

Skills

  • Relationship Building
  • Customer Relations
  • Attention to Detail
  • Organizational Skills
  • Communication
  • Critical Thinking

Timeline

Host

Lennys Coal Fire Pizza
02.2024 - Current

Cashier/Sales Floor Associate

Michaels Arts and Crafts
11.2023 - 02.2024

Co Owner of a Self Owned Business

Myself
05.2022 - Current

Receptionist

The Designers Club
01.2022 - 05.2023

Bachelor of Science - Nursing

Purdue University - Northwest

High School Diploma -

Victory Christian Academy

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Kathleen Gretzinger