KATHLEEN GUDZIUNAS

Supported the President by managing office systems and equipment. Maintained office efficiency by prioritizing tasks and work flow.

Responded to customers inquiries and appointments; via telephone, e-mails and facsimiles. Entered and retrieved customers sales data; Placed orders with vendors and provided updates on deliveries.

Created and typed letters and memos. Opened and distributed mail; answered and responded to phone calls, scheduled appointments and confirmed appointments.

Received payments; via cash, credit/ debt cards; balanced cash drawer, prepared bank deposits and deposited monies into bank.

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Maintained inventory of office supplies and placed orders.