Kathleen Hamilton
San Antonio
Summary
Dedicated professional with extensive experience in customer service and a proven track record of reliability. Strong work ethic and commitment to ethical practices drive consistent performance and customer satisfaction. Seeking a long-term opportunity to leverage skills in a dynamic environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Legacy at Cibolo
Boerne
08.2025 - Current
- Assisted prospective tenants with property tours and information sessions.
- Managed lease agreements and tenant records using property management software.
- Coordinated move-in and move-out processes for residents effectively.
- Conducted regular inspections of rental properties to ensure maintenance standards.
- Responded to tenant inquiries and resolved concerns in a timely manner.
- Collaborated with maintenance teams to address service requests promptly.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Airbnb Cleaner
CleaningSATX
San Antonio
04.2023 - 08.2025
- Airbnb rentals, residential, office space
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Coordinated check-in and check-out processes for smooth guest experiences.
- Maintained property amenities, ensuring functionality and availability for guests.
Waitress
Yummi Sushi
01.2019 - 05.2024
- Cash and credit card handling
- Guiding guests to their seats
- Taking guests orders
- Running food and drinks
- Providing good customer service
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Front Desk Specialist
Dermatology San Antonio
10.2022 - 06.2023
- Schedule appointments
- Check clients in/out
- Collect payments
- Provide outstanding customer service
- Follow patient confidentiality
- Educate clients on bundles deals for products/Botox
Waitress
Benihana
10.2014 - 12.2019
- Trained in liquor, wine, food service
- High volume dining
- Maintain proper sanitation
Dietary Aide
Presbyterian Home
11.2011 - 10.2014
- Bring all residents to dining room for breakfast and lunch
- Remember all of residents' allergies
- Clean and sanitize after eating
Education
Esthetician license -
Vogue College of Cosmetology
05.2022
Certificate -
IFREC Real Estate School
Stuart, FL03-2018
Diploma -
Hollidaysburg Area High School
06.2012
Skills
- Customer service
- Software proficiency
- Fast learner
- Attention to detail
- Property management software
- Effective communication
- Sales techniques
- Team collaboration
- Property management knowledge
- CRM software
- Time management
- Reliability and punctuality
- Problem-solving
- Physical stamina
Certification
- CPR Certified
- Human Tracking Awareness
- Microdermabrasion
References
Available by request
Timeline
Leasing Consultant
Legacy at Cibolo
08.2025 - Current
Airbnb Cleaner
CleaningSATX
04.2023 - 08.2025
Front Desk Specialist
Dermatology San Antonio
10.2022 - 06.2023
Waitress
Yummi Sushi
01.2019 - 05.2024
Waitress
Benihana
10.2014 - 12.2019
Dietary Aide
Presbyterian Home
11.2011 - 10.2014
Esthetician license -
Vogue College of Cosmetology
Certificate -
IFREC Real Estate School
Diploma -
Hollidaysburg Area High School