Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kathleen Hamilton

San Antonio

Summary

Dedicated professional with extensive experience in customer service and a proven track record of reliability. Strong work ethic and commitment to ethical practices drive consistent performance and customer satisfaction. Seeking a long-term opportunity to leverage skills in a dynamic environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Leasing Consultant

Legacy at Cibolo
Boerne
08.2025 - Current
  • Assisted prospective tenants with property tours and information sessions.
  • Managed lease agreements and tenant records using property management software.
  • Coordinated move-in and move-out processes for residents effectively.
  • Conducted regular inspections of rental properties to ensure maintenance standards.
  • Responded to tenant inquiries and resolved concerns in a timely manner.
  • Collaborated with maintenance teams to address service requests promptly.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.

Airbnb Cleaner

CleaningSATX
San Antonio
04.2023 - 08.2025
  • Airbnb rentals, residential, office space
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Coordinated check-in and check-out processes for smooth guest experiences.
  • Maintained property amenities, ensuring functionality and availability for guests.

Waitress

Yummi Sushi
01.2019 - 05.2024
  • Cash and credit card handling
  • Guiding guests to their seats
  • Taking guests orders
  • Running food and drinks
  • Providing good customer service
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Front Desk Specialist

Dermatology San Antonio
10.2022 - 06.2023
  • Schedule appointments
  • Check clients in/out
  • Collect payments
  • Provide outstanding customer service
  • Follow patient confidentiality
  • Educate clients on bundles deals for products/Botox

Waitress

Benihana
10.2014 - 12.2019
  • Trained in liquor, wine, food service
  • High volume dining
  • Maintain proper sanitation

Dietary Aide

Presbyterian Home
11.2011 - 10.2014
  • Bring all residents to dining room for breakfast and lunch
  • Remember all of residents' allergies
  • Clean and sanitize after eating

Education

Esthetician license -

Vogue College of Cosmetology
05.2022

Certificate -

IFREC Real Estate School
Stuart, FL
03-2018

Diploma -

Hollidaysburg Area High School
06.2012

Skills

  • Customer service
  • Software proficiency
  • Fast learner
  • Attention to detail
  • Property management software
  • Effective communication
  • Sales techniques
  • Team collaboration
  • Property management knowledge
  • CRM software
  • Time management
  • Reliability and punctuality
  • Problem-solving
  • Physical stamina

Certification

  • CPR Certified
  • Human Tracking Awareness
  • Microdermabrasion

References

Available by request

Timeline

Leasing Consultant

Legacy at Cibolo
08.2025 - Current

Airbnb Cleaner

CleaningSATX
04.2023 - 08.2025

Front Desk Specialist

Dermatology San Antonio
10.2022 - 06.2023

Waitress

Yummi Sushi
01.2019 - 05.2024

Waitress

Benihana
10.2014 - 12.2019

Dietary Aide

Presbyterian Home
11.2011 - 10.2014

Esthetician license -

Vogue College of Cosmetology

Certificate -

IFREC Real Estate School

Diploma -

Hollidaysburg Area High School
Kathleen Hamilton