Kathleen Horn
Huntersville,North Carolina
Work Preference
Summary
Dependable and detail-oriented professional with experience in customer service, manufacturing, and remote administrative support. Strong communication, organizational, and multitasking skills with a proven ability to adapt quickly, work efficiently, and maintain a positive attitude in fast-paced environments. Committed to delivering excellent service and contributing to team success.
Overview
27
27
years of professional experience
Work History
Remote- Permit Specialist
Crux LLC
Huntersville , NC
03.2026 - Current
- Reviewed permit applications to ensure compliance with local regulations and ordinances, facilitating approval process.
- Maintained detailed records of issued permits and processed applications.
- Compiled management reports that analyzed permitting activities, providing insights for decision-making.
- Tracked progress of pending permit applications using database software systems.
- Conducted research on zoning ordinances affecting permit processes.
- Created procedures for timely processing of permit applications, enhancing workflow according to established protocols.
- Executed various administrative tasks to support office operations., including filing paperwork and responding to customer inquiries.
Co-Owner
Grace Fibers Polymer Recovery
Huntersville
01.2011 - 01.2014
- Oversaw daily operations of polymer recovery processes to ensure optimal performance.
- Formulated strategies enhancing efficiency in recovery systems to streamline operations.
- Oversaw team training on safety and operational procedures.
- Coordinated accounting functions in corporate finance department to maintain financial accuracy.
Production Operator
Toshiba Information Equipment Inc
Cabuyao, Philippines
01.2005 - 01.2009
- Operated machinery to assemble electronic components efficiently.
- Operated machinery to assemble electronic components, ensuring adherence to production standards.
- Monitored production lines for quality control and safety compliance, maintaining high operational standards.
- Collaborated with team members to streamline workflow processes, enhancing overall production efficiency.
Production Operator
Fujitsu Die-Tech Corporation
, Philippines
01.2003 - 01.2005
- Operated production machinery to assemble electronic components efficiently.
- Maintained quality control standards during the manufacturing process.
- Collaborated with team members to optimize workflow and reduce bottlenecks.
- Assembly Worker- Operated automatic screwing machine to assemble ATM sub-units, ensuring precise connections of components.
Service Crew
Dunkin Donuts
Los Banos, Laguna
01.2001 - 01.2002
- Prepared and served food and beverages, enhancing customer satisfaction.
- Managed customer transactions at cash register, ensuring accuracy and efficiency.
- Operated cash register, managing customer transactions with accuracy.
- Maintained health and safety regulations, contributing to a safe work environment.
Service Crew
Jollibee Food Corporation
, Laguna
01.2000 - 01.2001
- Executed order taking and cash handling accurately, enhancing customer satisfaction.
- Prepared and served food and beverages promptly, contributing to a positive dining experience.
- Executed order taking and cash handling with precision and speed.
- Welcomed and served guests courteously, promoting customer loyalty and encouraging repeat visits.
Education
High school or equivalent -
Liceo De Los Banos
Laguna, Philippines03-2000
Skills
- Permit evaluation and processing
- Regulatory compliance
- Research and analysis
- Multitasking
- Database management
- Relationship management
- Time management
- Accurate documentation
- Customer relationship management
- Zoning analysis
- Problem solving
- Coordination skills
- Attention to detail
Timeline
Remote- Permit Specialist
Crux LLC
03.2026 - Current
Co-Owner
Grace Fibers Polymer Recovery
01.2011 - 01.2014
Production Operator
Toshiba Information Equipment Inc
01.2005 - 01.2009
Production Operator
Fujitsu Die-Tech Corporation
01.2003 - 01.2005
Service Crew
Dunkin Donuts
01.2001 - 01.2002
Service Crew
Jollibee Food Corporation
01.2000 - 01.2001
High school or equivalent -
Liceo De Los Banos