Kathleen Kaiser
Pittsburgh,Pennsylvania
Summary
Dedicated healthcare professional with over 25 years of experience in medical office administration. Expertise in patient scheduling, insurance verification, and maintaining accurate records. Committed to fostering team collaboration and improving patient interactions for optimal service delivery.
Overview
2022
2022
years of professional experience
Work History
Medical Office Coordinator
Allegheny General Hospital
Pittsburgh, Pennsylvania
06.2003 - 10.2021
- Coordinated patient scheduling and appointment management.
- Assisted in maintaining accurate patient records and confidentiality standards.
- Handled insurance verification and pre-authorization requests for patient services.
- Answered incoming calls from patients and provided basic information about services offered by the office.
- Provided administrative support to physicians, nurses and other health care personnel.
Medical Office Assistant
Allegheny Back Institute
Pittsburgh, Pennsylvania
1996 - 05.2003
- Managed patient scheduling and appointment confirmations effectively.
- Assisted in maintaining accurate patient records and documentation.
- Coordinated communication between patients and healthcare providers.
Education
High School Diploma -
Allegheny High School
Pittsburgh, PA06-1970
Skills
- Patient scheduling
- Insurance verification
- Appointment coordination
- Office administration
- Team collaboration
Timeline
Medical Office Coordinator
Allegheny General Hospital
06.2003 - 10.2021
Medical Office Assistant
Allegheny Back Institute
1996 - 05.2003
High School Diploma -
Allegheny High School