Kathleen Kelley Cipro
Kingsport,TN
Summary
Committed healthcare professional with extensive experience across diverse medical environments, including outpatient and acute care facilities.
Overview
7
7
years of professional experience
Work History
Optometric Technician
Southeastern Retina Associates
Kingsport, TN
05.2024 - Current
- Analyze patient charts for treatment preparation, ensuring accuracy and timely updates.
- Maintain smooth patient flow in facility, promoting operational efficiency.
- Provide exceptional customer service by promptly addressing patient concerns.
- Assist ophthalmologist during procedures and treatments to enhance care delivery.
- Verify insurance coverage information with companies before treatment to ensure eligibility.
- Optimize time management to guarantee timely task completion.
Polysomnographic Technologist - Noncertified
Ballad Health
Kingsport, TN
01.2023 - 05.2024
- Delivered comprehensive instructions to patients for sleep study preparation.
- Collected and summarized findings from sleep studies for physician evaluation.
- Assisted in setup of EEGs, EKGs, oximetry sensors, and other medical devices for procedures.
- Provided exceptional customer service through face-to-face and phone interactions.
- Executed daily responsibilities with accuracy and efficiency.
- Collaborated with other healthcare professionals to provide comprehensive patient care services.
Certified Nursing Assistant
Ballad Health
Johnson City, USA
03.2021 - 01.2023
- Rendered hands-on nursing care under direct RN supervision, adhering to all medical protocols.
- Facilitated daily living activities, focusing on personal hygiene and ambulation support.
- Conducted routine vital checks, including blood pressure and blood sugar monitoring.
- Assisted residents with mobility, utilizing self-help devices, and ensuring safety.
- Reported unusual symptoms or changes in patient conditions to charge nurse for timely intervention.
- Fostered strong relationships with patients and healthcare teams to meet care plan objectives.
Catering Associate
Ballad Health
Johnson City, USA
10.2018 - 03.2021
- Prepared dishes for catering events and high-volume shifts while ensuring quality standards.
- Maintained cleanliness and organization of kitchen stations and storage areas to comply with health regulations.
- Resolved customer complaints promptly, enhancing overall satisfaction with food and service.
- Filled in for absent staff by executing various food service tasks effectively.
- Delivered food while providing patient interaction and care to ensure comfort.
- Collaborated with nurses to communicate patient dietary needs and preferences accurately.
Education
Technical Certification - Polysomnography
Volunteer State Community College
Gallatin, TN12.2022
High School Diploma -
Science Hill High School
Johnson City, TN05.2019
Skills
- Professionalism
- Effective communication
- Time management
- Patient flow coordination
- Computer literacy
- Medical terminology
- Scribing skills
- Insurance verification
- Compassionate care
Timeline
Optometric Technician
Southeastern Retina Associates
05.2024 - Current
Polysomnographic Technologist - Noncertified
Ballad Health
01.2023 - 05.2024
Certified Nursing Assistant
Ballad Health
03.2021 - 01.2023
Catering Associate
Ballad Health
10.2018 - 03.2021
Technical Certification - Polysomnography
Volunteer State Community College
High School Diploma -
Science Hill High School