Kathleen Kelley Cipro
Kingsport,TN
Summary
Committed healthcare professional with extensive experience across diverse medical environments, including outpatient and acute care facilities.
Overview
7
7
years of professional experience
Work History
Optometric Technician
Southeastern Retina Associates
Kingsport, TN
05.2024 - Current
- Analyze patient charts for treatment preparation, ensuring accuracy and timely updates.
- Maintain smooth patient flow in facility, promoting operational efficiency.
- Provide exceptional customer service by promptly addressing patient concerns.
- Assist ophthalmologist during procedures and treatments to enhance care delivery.
- Verify insurance coverage information with companies before treatment to ensure eligibility.
- Optimize time management to guarantee timely task completion.
Polysomnographic Technologist - Noncertified
Ballad Health
Kingsport, TN
01.2023 - 05.2024
- Delivered comprehensive instructions to patients for sleep study preparation.
- Collected and summarized findings from sleep studies for physician evaluation.
- Assisted in setup of EEGs, EKGs, oximetry sensors, and other medical devices for procedures.
- Provided exceptional customer service through face-to-face and phone interactions.
- Executed daily responsibilities with accuracy and efficiency.
- Collaborated with other healthcare professionals to provide comprehensive patient care services.
Certified Nursing Assistant
Ballad Health
Johnson City, USA
03.2021 - 01.2023
- Rendered hands-on nursing care under direct RN supervision, adhering to all medical protocols.
- Facilitated daily living activities, focusing on personal hygiene and ambulation support.
- Conducted routine vital checks, including blood pressure and blood sugar monitoring.
- Assisted residents with mobility, utilizing self-help devices, and ensuring safety.
- Reported unusual symptoms or changes in patient conditions to charge nurse for timely intervention.
- Fostered strong relationships with patients and healthcare teams to meet care plan objectives.
Catering Associate
Ballad Health
Johnson City, USA
10.2018 - 03.2021
- Prepared dishes for catering events and high-volume shifts while ensuring quality standards.
- Maintained cleanliness and organization of kitchen stations and storage areas to comply with health regulations.
- Resolved customer complaints promptly, enhancing overall satisfaction with food and service.
- Filled in for absent staff by executing various food service tasks effectively.
- Delivered food while providing patient interaction and care to ensure comfort.
- Collaborated with nurses to communicate patient dietary needs and preferences accurately.
Education
Technical Certification - Polysomnography
Volunteer State Community College
Gallatin, TN12.2022
High School Diploma -
Science Hill High School
Johnson City, TN05.2019
Skills
- Professionalism
- Effective communication
- Time management
- Patient flow coordination
- Computer literacy
- Medical terminology
- Scribing skills
- Insurance verification
- Compassionate care
Timeline
Optometric Technician
Southeastern Retina Associates
05.2024 - Current
Polysomnographic Technologist - Noncertified
Ballad Health
01.2023 - 05.2024
Certified Nursing Assistant
Ballad Health
03.2021 - 01.2023
Catering Associate
Ballad Health
10.2018 - 03.2021
Technical Certification - Polysomnography
Volunteer State Community College
High School Diploma -
Science Hill High School
Similar Profiles
Christy BerryChristy Berry
Call Center Representative at Southeastern Retina AssociatesCall Center Representative at Southeastern Retina Associates
Emily SpencerEmily Spencer
Ophthalmic Medical Technician at Southeastern Retina AssociatesOphthalmic Medical Technician at Southeastern Retina Associates
May MclellanMay Mclellan
Ophthalmologist Assistant at Southeastern Retina AssociatesOphthalmologist Assistant at Southeastern Retina Associates
Whitney ChoateWhitney Choate
Operations Assistant at Perma R ProductsOperations Assistant at Perma R Products
Nicole WilsonNicole Wilson
Remote System Administrator at Shasta Garage DoorsRemote System Administrator at Shasta Garage Doors