Summary
Overview
Work History
Education
Skills
Timeline
Server
Kathleen Kelly

Kathleen Kelly

Ventnor City,New Jersey

Summary

Skilled Server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

15
15
years of professional experience

Work History

Server

PJ Buckets Seafood
Ventnor City, New Jersey
05.2023 - Current
  • Greet customers, answer questions and recommended specials to increase profits.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Take orders from customers accurately and in a timely manner.
  • Check with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Stocked service areas with supplies during slow periods.

Breakfast Hostess

Monarch Diner
Glassboro, NJ
05.2022 - 02.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Accurately recorded customer information into reservation system.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Server / Banquet Server

Westwood Golf Club
West Deptford , NJ
03.2009 - 04.2011
  • Greeted guests and provided menus.
  • Delivered food orders promptly and courteously.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Checked identification of guests to verify age requirements for alcohol purchase.

Education

Associate of Arts - General Studies

Community College of Philadelphia
Philadelphia, PA

Skills

  • Safe Food Handling
  • Point of Sale (POS) system operations
  • Liquor, wine, and food service
  • Positive and professional
  • Beverage Preparation
  • Guest Engagement
  • Supply Restocking
  • Food Delivery
  • Menu knowledge

Timeline

Server

PJ Buckets Seafood
05.2023 - Current

Breakfast Hostess

Monarch Diner
05.2022 - 02.2023

Server / Banquet Server

Westwood Golf Club
03.2009 - 04.2011

Associate of Arts - General Studies

Community College of Philadelphia

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Kathleen Kelly