Kathleen Larson
Pahrump,NV
Summary
With a proven track record in retail, I excel in route planning and delivering exceptional customer service. My leadership in maintaining rigorous regulatory compliance and effective time management has significantly enhanced operational efficiency. Skilled in vehicle inspection and load securement, my expertise ensures safe and timely deliveries, underscoring my commitment to excellence and reliability in logistics.
Overview
31
31
years of professional experience
Work History
Owner/Operator
Larson Freight Lines, Inc.
La Pine, OR
04.2019 - 02.2025
- Operated as a team driver for 2 years
- Delivered excellent customer service to clients and fellow employees.
- Performed thorough vehicle inspection before, during, and after trips.
- Collaborated with dispatch to optimize routes and schedules.
- Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Kept detailed records and driver's logs required for compliance with regulations and corporate policies.
- Hooked and unhooked trailers from tractor.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
- I pulled a curtain van so had to do strap tiedowns for proper load securement.
- Route was mostly Pacific Northwest to Las Vegas and Phoenix.
Seasonal Cashier
BiMart
Creswell, OR
10.2010 - 12.2010
- Cashier, customer service, stocking
- Covered Sporting Goods as needed, Selling Fishing and Hunting Licenses and Gun sales as needed
- Maintained work area and kept cash drawer organized.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted and balanced cashier drawers.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Department Manager
Wal Mart"s
Eugene, OR
04.1994 - 12.2007
Education
Driver -
IITR
Medford, OR04.2019
Information Processing Professional - Office Essentials
Trend Business College
Salem, OR09.1993
Skills
- Route planning
- Vehicle inspection
- Customer service
- Regulatory compliance
- Time management
- Record keeping
- Load securement
- Team leadership
- Inventory management
- Problem solving
- Safety protocols
- Communication skills
References
References available upon request.
Timeline
Owner/Operator
Larson Freight Lines, Inc.
04.2019 - 02.2025
Seasonal Cashier
BiMart
10.2010 - 12.2010
Department Manager
Wal Mart"s
04.1994 - 12.2007
Driver -
IITR
Information Processing Professional - Office Essentials
Trend Business College
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