Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kathleen Laughlin

Carson,Ca

Summary

Proven Pharmacy Technician offering demonstrated skills in prescription fulfillment and insurance billing combined with firm grasp of operational practices and regulatory requirements. Promotes loyalty by satisfying customers with friendly and personalized service. Maintains organized, secure, and safe drug inventories at all times. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Consider myself a quick learner and am willing to learn any new tasks or aspects of pharmacy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Inpatient Pharmacy Technician

Saddleback Memorial Medical Center
Laguna Hills
01.2024 - Current
  • Filled medication orders in accordance with physicians' instructions and departmental policies.
  • Maintained accurate records of medications dispensed, including controlled substances.
  • Adhered to all safety protocols when handling hazardous materials.
  • Performed inventory management duties such as restocking shelves and verifying expiration dates.
  • Assisted pharmacists in preparing intravenous admixtures and chemotherapy drugs.
  • Compounded medications according to established procedures and standards.
  • Assisted with training new staff members on pharmacy operations and processes.
  • Monitored storage areas for temperature control, cleanliness, security.
  • Maintained detailed documentation of all activities performed within the pharmacy.
  • Communicated with nursing and medical personnel regarding medication orders or drug therapy issues.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
  • Calculated dosages for intravenous medications according to physician orders.
  • Ensured that all IV admixture solutions are prepared in accordance with the safety guidelines established by the hospital pharmacy department.

Pharmacy Technician

Long Beach Memorial Medical Center
Long Beach, CA
05.2022 - 01.2024
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, medications and insurance details.
  • Billowing 340B orders as well as ordering 340B eligible drugs
  • Worked the problem desk which entailed following up on Rx orders with problems, processing prior authorizations and following up on them
  • Maintained accurate records of compounded medications and ingredients used.
  • Calculated, weighed, measured, and mixed pharmaceutical ingredients in accordance with standard formulas or recipes.
  • Compounded non-sterile preparations including ointments, creams, lotions.
  • Operated cash registers to accept payments from customers.
  • Developed standard operating procedures for compounding processes.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Assisted in training new employees on pharmacy procedures.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.

Lead technician

CoVax program CVS
Seal beach, Ca
12.2020 - 12.2021
  • Collaborated with team members to meet daily demands and handle challenging projects
  • Constantly reevaluated and executed processes to ensure optimal proficiency in system
  • Set up COVID vaccine clinic sites to be safe and efficient
  • Processed and billed COVID vaccines that were administered
  • Prepared supplies needed for Vaccine clinics
  • Organized and confirmed vaccine clinic details for multi site clinics
  • Administered COVID vaccines
  • Administer flu vaccines

Lead Certified Pharmacy Technician

CVS
Seal Beach, Ca
02.2007 - 12/30/23
  • Help with recordkeeping by running reports, checking data, and resolving discrepancies
  • Minimize risk and maintain accuracy through consistent adherence to proper medication-handling techniques and industry best practices
  • Avoid product waste with proper stock rotation procedures and overstock returns
  • Create weekly staff schedules and daily task assignments for staff
  • Maintain efficiency by balancing customer needs with pharmacy workload
  • Keep inventory accurate with effective management and regular cycle counts
  • Handle prescription orders at counter, in drive-thru line and via electronic submisisons
  • Keep over-the-counter medications and other pharmacy-related supplies well-organized and stocked for customers
  • Secure drug supplies, closely following pharmacy procedures and monitoring access
  • Meet customer needs with fast and knowledgeable pharmacy support
  • Proficient in billing of insurance companies and transactions of payment
  • Support pharmacists by measuring, counting and labeling prescriptions
  • Manage records and transactions with high accuracy
  • Proficient and accurate with order entry
  • Prevent record-keeping and service errors with accurate data entry, verifying information and correcting issues immediately.

Education

High School Diploma -

Saint Anthony High School
Long Beach
06-2005

Skills

  • Billing support
  • Supply restocking
  • Regulatory compliance
  • Prescription filling
  • Insurance processing and reconciliation
  • Proper Labeling Procedures
  • Stocking Shelves
  • Ordering and Stocking Medications
  • Point of Sale Systems Proficiency
  • Prescription Filling and Labeling
  • Data Entry
  • Prioritization and Organization
  • Verbal and Written Communication
  • Proficient with EPIC, QS1, Mckesson and RxConnect
  • Proficient with prior authorization processing on CoverMyMeds
  • 340B ordering and billing
  • Non-Sterile and Sterile compounding
  • Prior use of Parata, ScriptPro and Omnicell

Certification

  • Certified by the Pharmacy Technician Certification Board (PTCB)
  • Certified Pharmacy Technician (CPhT)

References

Christy Cheng, PharmD

Pharmacist Lead for Outpatient Pharmacy

Long Beach Memorial Medical Center

2801 Atlantic Ave

Long Beach, CA 90806

Ccheng2@memorialcare.org

(562) 652-3308

Jennifer Agnew, PharmD

Previous Outpatient Pharmacy Manager

Long Beach Memorial Medical Center

2801 Atlantic Ave

Long Beach, CA 90806

Jagnew@memorialcare.org

(562) 706-7613

Scott Than, PharmD

Pharmacy Manager at CVS

921 Pacific Coast Hwy

Seal Beach, CA 90740

Stthan@gmail.com

(562) 822-9537

Timeline

Inpatient Pharmacy Technician

Saddleback Memorial Medical Center
01.2024 - Current

Pharmacy Technician

Long Beach Memorial Medical Center
05.2022 - 01.2024

Lead technician

CoVax program CVS
12.2020 - 12.2021

Lead Certified Pharmacy Technician

CVS
02.2007 - 12/30/23

High School Diploma -

Saint Anthony High School

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