Summary
Overview
Work History
Education
Skills
Timeline
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Kathleen Law

Liberty Township

Summary

Experienced server with a strong work ethic and exceptional customer service skills, gained at Skyline Chili. Expert in order management and customer satisfaction, consistently delivering memorable guest experiences. Proven ability to multitask and prioritize effectively, ensuring seamless service and satisfaction in high-pressure environments. I am currently in school in Oxford Ohio so I am looking for a seasonal position (summer and breaks from school). Currently employed by Skyline Chili in Monroe but I am not getting the hours that I need there so I am looking to either resign there to be full time somewhere else or cooperate with both businesses.


Overview

4
4
years of professional experience

Work History

Server

Skyline Chili
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Skyline Chili
10.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Bachelor of Science - Social Work

Miami University
Oxford, OH
05-2028

Lakota East Highschool
Liberty Township, OH
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Customer service
  • Safe food handling
  • Menu memorization
  • Food running
  • Table bussing
  • Order management
  • Task prioritization

Timeline

Server

Skyline Chili
01.2025 - Current

Server

Skyline Chili
10.2021 - Current

Bachelor of Science - Social Work

Miami University

Lakota East Highschool

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