Open To Work
Kathleen Lindekugel
Forest Grove,OR
Work Preference
Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Americas Channel LeaderSales Support LeaderRegion Account SpecialistWork Type
Full TimeLocation Preference
RemoteSalary Range
$140000/yr - $200000/yrImportant To Me
Work-life balanceCompany CultureWork from home option401k matchFlexible work hours4-day work weekSummary
Dynamic sales leader with over 29 years of proven success in consistently meeting and exceeding sales goals while fostering long-term relationships with customers and partners. Committed to delivering tangible results through effective multitasking, project management, and a keen focus on customer needs. Extensive expertise in Microsoft technologies utilized in corporate settings enhances operational efficiency and drives strategic initiatives. Results-oriented professional dedicated to making impactful contributions in fast-paced environments.
Overview
30
30
years of professional experience
Work History
Americas Channel Leader
Panametrics
Forest Grove, OR
03.2015 - Current
- Cultivated and maintained strong partnerships with channel partners, driving revenue growth and enhancing customer loyalty.
- Developed comprehensive training programs for channel partners, focusing on product knowledge, service excellence, and market-specific sales strategies.
- Analyzed and corrected sales, marketing, and pricing inconsistencies with partners to optimize workflow and improve accuracy.
- Directed cross-functional teams to enhance operational efficiency and achieve key performance objectives.
- Implemented process improvements that streamlined workflows and reduced operational costs across departments.
- Coordinated efforts of cross-functional teams to identify and implement process improvements for increased operational effectiveness.
- Analyzed performance metrics and implemented strategic initiatives to drive overall improvement.
- Facilitated mentorship for junior staff, promoting adherence to best practices and enhancing team performance.
- Coordinated efforts with stakeholders to integrate project goals into the broader organizational strategy.
- Oversaw change management efforts, guaranteeing seamless integration of updated processes.
Sales Support Leader
Panametrics
Forest Grove, OR
03.2012 - 03.2015
- Oversaw project execution for sales support team, focusing on process improvements and service level enhancements.
- Analyzed and addressed complex customer issues, delivering timely solutions to foster positive customer relationships.
- Developed and implemented budgetary frameworks that support company objectives and promote sustainable growth.
- Analyzed performance of sales personnel using specific metrics to align with departmental milestones and adhere to organizational policies.
- Streamlined sales support processes to enhance overall customer service experience.
- Analyzed and improved order processing methods, resulting in increased efficiency and accuracy in fulfillment.
Region Account Specialist
Panametrics
Vancouver, WA
07.2005 - 03.2012
- Executed account setup for new clients and systematically refreshed existing account details to support operational efficiency.
- Performed detailed account updates to effectively troubleshoot and resolve client concerns.
- Employed effective interpersonal skills to foster relationships with potential customers and facilitate sales opportunities.
- Reviewed and assessed financial status, pinpointing discrepancies by examining detailed account information and transactional activities.
- Monitored and evaluated compliance quality and service standards to uphold organizational excellence.
- Managed client accounts, ensuring timely resolution of inquiries and issues.
- Developed and maintained strong relationships with key stakeholders to enhance customer satisfaction.
Region OEM Manager
General Electric Company
Vancouver, WA
07.2000 - 07.2005
- Analyzed market trends to exceed sales goals and optimize profitability by refining sales strategies and aligning them with business plans.
- Analyzed market trends and implemented updated sales strategies to optimize product line performance and customer engagement.
- Established structured sales procedures to improve operational effectiveness and facilitate the acquisition of new customers.
- Executed market expansion strategies and sales tactics to foster company growth and elevate brand development.
- Crafted and completed detailed quotes to enhance negotiation outcomes with vendors and customers.
- Compiled and presented monthly sales reports to guide business development strategies.
- Analyzed market trends and developed strategic initiatives to optimize product quality and boost customer satisfaction.
Motor Direct Specialist
GE Supply
Hayward, CA
07.1996 - 07.2000
- Managed order placements and provided comprehensive support for customer inquiries across in-person, email, and phone interactions.
- Tracked customer orders and addressed issues promptly to ensure seamless transactions.
- Engaged with customers to strengthen connections, resulting in increased customer base and sustained business partnerships.
- Analyzed customer feedback and implemented improvements to elevate purchasing experiences and ensure revenue stability.
- Assessed client feedback following installations to maintain high service standards and foster positive customer relationships.
- Highlighted key product features to effectively meet and exceed customer expectations.
Inside Sales Representative
GE Supply
Seattle, WA
07.1996 - 07.1997
- Resolved customer inquiries swiftly and courteously, contributing to a positive customer experience.
- Developed and executed value measurement strategies to drive team performance beyond sales goals.
- Executed strategic telephone sales initiatives, fostering strong relationships with business clients.
- Resolved customer inquiries and issues promptly to maintain account loyalty.
Education
Some College (No Degree) - General Studies
Bachelor of Science - Personnel Psychology and Human Resource Management
2010
Bachelor of Arts - Social Sciences
1993
Skills
- Program performance review
- Numerical proficiency
- Proven leadership skills
- Expertise in developing improvement strategies
- Problem-solving skills
- Skilled in resolving conflicts
- Building strong professional connections
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
Timeline
Americas Channel Leader - Panametrics
03.2015 - Current
Sales Support Leader - Panametrics
03.2012 - 03.2015
Region Account Specialist - Panametrics
07.2005 - 03.2012
Region OEM Manager - General Electric Company
07.2000 - 07.2005
Motor Direct Specialist - GE Supply
07.1996 - 07.2000
Inside Sales Representative - GE Supply
07.1996 - 07.1997
Columbia Basin College - Some College (No Degree), General Studies
Washington State University - Bachelor of Science, Personnel Psychology and Human Resource Management
Central Washington University - Bachelor of Arts, Social Sciences