Kathleen Martin
Charlotte,NC
Summary
Dynamic recruiter with proven skills in candidate screening and relationship building. Experienced in implementing innovative sourcing techniques to attract diverse talent, enhancing overall recruitment effectiveness.
Overview
11
11
years of professional experience
Work History
Recruiter
Optavise
Remote
09.2024 - Current
- Utilized applicant tracking systems to streamline candidate management and track recruitment progress.
- Implemented innovative sourcing techniques to attract diverse talent pools for various roles.
- Conducted initial candidate screenings to assess qualifications and cultural fit for the organization.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Recruiter
QAS Management
Charlotte, NC
01.2023 - 04.2024
- Coordinated full-cycle recruitment processes, including job postings, candidate sourcing, and interview scheduling.
- Developed and maintained relationships with candidates to enhance engagement and retention strategies.
- Collaborated with hiring managers to define role requirements and establish effective selection criteria.
- Participated in onboarding activities to ensure smooth transitions for new hires into the company culture.
Service Center Manager
QAS Management
Charlotte, NC
06.2020 - 01.2023
- Led daily operations, ensuring efficient workflow and adherence to service standards.
- Mentored team members, fostering skill development and enhancing overall service quality.
- Implemented process improvements, reducing turnaround times and increasing customer satisfaction.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
- Developed training programs, enhancing staff performance and operational efficiency.
Oil Change Technician
Jiffy Lube
Greensboro, NC
07.2017 - 06.2020
- Performed oil changes and fluid checks to ensure vehicle performance and customer satisfaction.
- Operated hydraulic lifts and hand tools for efficient service delivery.
- Trained junior technicians on proper oil change procedures and safety protocols.
- Maintained cleanliness of work area, adhering to safety regulations and company standards.
- Collaborated with team members to improve overall service quality and customer experience.
- Diagnosed basic vehicle issues during oil changes, providing customers with recommendations for further service.
CNA
Maple Grove Health And Rehabilitation Center
Greensboro
10.2014 - 07.2017
- Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted in the implementation of individualized care plans, enhancing patient satisfaction and outcomes.
- Collaborated with interdisciplinary teams to improve patient rehabilitation strategies and overall care quality.
Education
MBA - Business Administration And Management
Strayer University
Remote01-2028
High School Diploma -
James B Dudley High School
Greensboro, NC06-2013
Skills
- Candidate screening
- Administrative skills
- Recruiting and sourcing
- Team collaboration
Timeline
Recruiter
Optavise
09.2024 - Current
Recruiter
QAS Management
01.2023 - 04.2024
Service Center Manager
QAS Management
06.2020 - 01.2023
Oil Change Technician
Jiffy Lube
07.2017 - 06.2020
CNA
Maple Grove Health And Rehabilitation Center
10.2014 - 07.2017
MBA - Business Administration And Management
Strayer University
High School Diploma -
James B Dudley High School