Kathleen McCormick
Trenton
Summary
Experienced in customer experiences and interactions. Worker who has grown throughout the years of working with people from different backgrounds and stories. Works with an optimistic attitude as well as having a calm and patient demeanor should stressful situations occur. Skilled with organizational skills and time management. Reliable and is willing to work with groups of people.
Overview
8
8
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
Detroit, MI
05.2022 - Current
- Delivered exceptional customer service, ensuring passenger comfort and satisfaction during flights.
- Coordinated in-flight safety demonstrations, enhancing passenger awareness of emergency procedures.
- Monitored compliance with safety regulations, ensuring adherence to industry standards and airline policies.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Cashier
Meijer
Woodhaven, MI
02.2018 - 07.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained clean and organized checkout area to ensure safety and efficiency.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Welcomed customers and helped determine their needs.
Education
Airport High School
Carleton, MISkills
Reliability and punctuality
Hospitality service expertise
Time management
Flexibility with working hours
Basic First aid/CPR
Safety procedures
FAA regulations
Problem solving
Team collaboration
Timeline
Flight Attendant
SkyWest Airlines
05.2022 - Current
Cashier
Meijer
02.2018 - 07.2022
Airport High School