Hi, I’m
Kathleen McMurray
Tempe,AZ
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
22
years of professional experience
Work History
Toll Brothers Mortgage Company
Mortgage Loan Processor
06.2017 - 11.2022
Job overview
- Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
- Order and review of title, appraisal, homeowner's insurance, mortgage insurance, and credit supplements.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Validation of assets and funds needed for closing.
- Calculation of income.
- Confirmed all submitted documentation meets investor and program guidelines.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Maintain high level of customer satisfaction and audit.
- Processed mortgage loan applications accurately and successfully for over 10 years.
HomeStreet Bank
Mortgage Loan Processor
11.2016 - 04.2017
Job overview
- Obtain documentation to support data provided on loan application.
- Confirm provided documentation meets investor and program guidelines.
- Order and review of title, appraisal, homeowner's insurance, mortgage insurance, verifications and credit supplements.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Calculation of income.
- Validation of assets and funds needed for closing.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Maintain high level of customer satisfaction and audit.
BBVA Compass
Mortgage Loan Processor
11.2012 - 11.2016
Job overview
- Obtain and review of customer documentation to support data provided in 1003.
- Confirm submitted documentation meets investor and program guidelines.
- Order and review of title, appraisal, homeowner's insurance, mortgage insurance, verifications and credit supplements.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Validation of assets and funds needed for closing.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Maintain high level or customer satisfaction and audit.
- NMLS #956373
JP Morgan Chase & Co.
HL CD Loan Processor Sr
08.2012 - 11.2012
Job overview
- Effectively and efficiently manage a pipeline of 45+ loans.
- Review 1003 and verify information placed in CLOSR is accurate.
- Obtain and review customer documentation to ensure documentation meets program guidelines.
- Verify income and asset information.
- Effectively communicate with Mortgage Banker during the credit only process.
- Gather all requirements and prepare loan for credit only underwriting approval.
- NMLS #956373
JP Morgan Chase & Co.
Performance Management Specialist
05.2011 - 08.2012
Job overview
- Provide quality control checks for all loans submitted for modification before passing files on to CUW for underwriting decision to be made.
- Adhere to policies and procedures to ensure 100% compliance with HAMP guidelines.
- Demonstrated exceptional knowledge of all investor document perfection guidelines.
- Consistently exceeded department compliance quality standards as well as production standards.
- Assist management as needed with various tasks.
Pinal Feeding Company
Inventory Accounting
10.2000 - 05.2011
Job overview
- Daily data entry of all cattle related information.
- A/P and A/R: Invoice customers and pay all sales invoices, prepare bank deposits as needed.
- Month-end billing and reporting.
- Compile information from packing plant to create management reporting.
- Verify proper documentation and recorded information for state health and brand information.
Education
Central High School, Phoenix, AZ
High School Diploma
Skills
- Proficient in Compliance and Fair Lending Laws
- Purchase and Refinance of Conventional, Jumbo, Portfolio, FHA/VA, Down Payment Assistance
- DU/LP
- Encompass
- Credit review and Income calculation
- Microsoft Office Suite
- Type 65 wpm
- Data entry 15,000 kph
- Outstanding customer service
- Outstanding written and interpersonal communication skills
- Critical thinking and problem solving
- Adaptable to change and ability to work independently and as a member of a team
Timeline
Mortgage Loan Processor
Toll Brothers Mortgage Company
06.2017 - 11.2022
Mortgage Loan Processor
HomeStreet Bank
11.2016 - 04.2017
Mortgage Loan Processor
BBVA Compass
11.2012 - 11.2016
HL CD Loan Processor Sr
JP Morgan Chase & Co.
08.2012 - 11.2012
Performance Management Specialist
JP Morgan Chase & Co.
05.2011 - 08.2012
Inventory Accounting
Pinal Feeding Company
10.2000 - 05.2011
Central High School
High School Diploma
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