Kathleen Ruffino
Sanford,Florida
Summary
I am a dog and cat sitter / walker with 8 years of experience and a deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented and always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs.
Overview
8
8
years of professional experience
Work History
Executive Administrator
Orlando Marriott Lake Mary
Lake Mary, Florida
01.2023 - Current
- Responding to phone inquiries related to event leads
- Aided managers with the design and production of signage
- Printed key packets for incoming guests
- In charge of customer and VIP amenities
- Performed regular reporting tasks promptly
- Inputted Bonvoy Points for guests and event
- Created the weekly manager schedule.
- Assisted HR by performing various tasks and managing filing responsibilities
Dog and Cat Sitter /Side Walker
Self-employeed
Newton, NJ
07.2016 - 06.2023
- Communicated regularly with pet owners via phone calls or emails regarding updates on their pets while they are away.
- Walked dogs on leash, observing all safety precautions and following commands from owners.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Provided overnight care and meals for pets
- Experience with different sizes and breeds of dogs ranging from Maltese to German Shepherds.
Supervisor
Harbor Freight
01.2021 - 01.2023
- Promoted 2 times in the first year
- Manage 8 customer service employees
- Track and influence customer loyalty membership
- Opened and closed the store
- Implemented cash orders
- Interviewed and hired potential employees
- Actively involved in the managerial program.
Administrative Assistant
All in One Contracting
01.2020 - 01.2021
- Prepared and mailed bills
- Maintained company schedule.
Sales Person
Bass Clothing Store
01.2018 - 01.2020
- Achieved sales goals per month
- Cashier.
Senior Cashier
Harbor Freight
- Operated cash register
- Created a referral system to increase preferred clients.
Education
Bachelors in Business Marketing -
East Stroudsburg University
05.2021
Kittatinny High School
06.2017
Skills
- Schedule development
- Business Development
- Goal-Oriented
- Training and mentoring
- Relationship building and management
- Customer Service
Hobbies and Interests
- Cooking
- Painting
- Swimming
- Fishing
Timeline
Executive Administrator
Orlando Marriott Lake Mary
01.2023 - Current
Supervisor
Harbor Freight
01.2021 - 01.2023
Administrative Assistant
All in One Contracting
01.2020 - 01.2021
Sales Person
Bass Clothing Store
01.2018 - 01.2020
Dog and Cat Sitter /Side Walker
Self-employeed
07.2016 - 06.2023
Senior Cashier
Harbor Freight
Bachelors in Business Marketing -
East Stroudsburg University
Kittatinny High School
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