Summary
Overview
Work History
Education
Skills
Timeline
Generic

KATHLEEN SHEA

Shaker Heights

Summary

Dynamic Senior Regional Account Executive at Zillow with a proven track record in revenue growth and key account management. Expert in solution selling and relationship management, successfully expanding market presence and enhancing customer loyalty. Adept at delivering impactful sales presentations and guiding junior team members to achieve operational excellence.

Overview

25
25
years of professional experience

Work History

Senior Regional Account Executive

Zillow
12.2011 - Current
  • Established a network of regional partners to expand distribution capabilities into new markets.
  • Implemented marketing campaigns across multiple channels including digital, print, radio, television, and out-of-home advertising.
  • Maintained up-to-date records of all sales activities including quotes sent out, orders received and payments made.
  • Identified potential areas of improvement in existing systems and processes related to sales operations.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction and loyalty.
  • Delivered presentations at trade shows, conferences, events. in order to promote company's brand awareness among target audiences.
  • Provided guidance and support to junior account executives regarding processes and procedures related to sales operations.

Account Executive

Real Living Title
05.2006 - 11.2011
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.

Sales Manager

Independence Title
09.2000 - 05.2006
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.

Education

Bachelor of Arts (B.A.) - Business Administration

Ohio Dominican University
Columbus, Ohio

Skills

  • Sales presentations
  • Key account management
  • Relationship management
  • Solution selling
  • Revenue growth
  • Pipeline management
  • Territory expansion
  • Account retention

Timeline

Senior Regional Account Executive

Zillow
12.2011 - Current

Account Executive

Real Living Title
05.2006 - 11.2011

Sales Manager

Independence Title
09.2000 - 05.2006

Bachelor of Arts (B.A.) - Business Administration

Ohio Dominican University

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