Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Siniscalchi

Overview

20
20
years of professional experience

Work History

Operations Manager

Ulta Beauty Inc.
Wellington, FL
06.2013 - Current
  • Oversaw compliance with safety regulations and company policies throughout all operations.
  • Supervised daily workflow of employees to maximize productivity and uphold quality standards.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Coordinated employee scheduling and training sessions to ensure efficient inventory control.
  • Resolved customer complaints promptly, ensuring high levels of customer satisfaction.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Established and maintained strategic relationships with clients to enhance collaboration and support business goals.
  • Managed the implementation of ad sets and planograms to align with store guidelines.

Area Sales Manager

Bealls Dept Store
Boynton Beach, Florida
07.2006 - 12.2012
  • Managed a team of sales representatives in order to achieve maximum results.
  • Monitored sales team performance, delivering targeted training to ensure each member met or exceeded sales targets.
  • Trained and mentored staff to improve product knowledge and customer service skills.
  • Conducted regular performance reviews to assess and enhance team effectiveness and productivity.
  • Led, coached, and developed employees, fostering skills that contributed to achieving and surpassing sales goals.
  • Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.

Education

Associate of Science - Medical Assistant

Career City College
Cypress Creek, FL

Skills

  • Process optimization
  • Compliance management
  • Inventory control
  • Employee supervision
  • Employee evaluation

Timeline

Operations Manager

Ulta Beauty Inc.
06.2013 - Current

Area Sales Manager

Bealls Dept Store
07.2006 - 12.2012

Associate of Science - Medical Assistant

Career City College
Kathleen Siniscalchi