Kathleen Sopp

Anchorage,AK

Summary

Decisive professional equipped to handle range of daily operations needs and emergency situations at properties. Ready for any challenge facing business or customers. Adapts quickly to changing needs and expertly resolves conflicts. Skilled in coaching and mentoring, I significantly enhanced patient oral health and team performance. Expertise in human resource management, organizational development and conflict resolution. I'm currently expanding my expertise in sales to become a well-rounded leader.

Overview

years of professional experience

Work History

Night Auditor

Courtyard by Marriott

Anchorage, AK

11.2024 - Current

Lead Dental Hygienist

True North Family Dental

Anchorage, AK

07.2016 - Current

Contributed significantly to the achievement and maintenance of patient oral health.
Enhanced patient acceptance through relationship building, education, and strategic treatment presentations.
In addition to my role as a dental hygienist, I helped coach and train other hygienists to ensure care was consistent and in alignment with the vision of the practice.

Education

MBA - Business Administration And Management

Southern New Hampshire University

Manchester, New Hampshire

11-2024

Skills

Customer relationship management (CRM)
Innovation and creativity
Coaching and mentoring
Organizational development
Conflict resolution

Communication
Microsoft Excel certified
SHRM-CP
Currently, I am taking a certification course in sales

Accomplishments

I achieved a 4.0 GPA while earning my MBA and working full time.
SHRM-CP (Society of Human Resource Management Certified Professional)
Microsoft Excel Certified.
In addition, I completed these courses with certifications: Information technology and ebusiness, emotional intelligence. Diversity and Inclusion, Change management, Microsoft Power BI, Performance Measurement Techniques and Time Management.
I am currently taking a course to earn a certification in sales.

Timeline