Kathleen James
Granite Falls,NC
Summary
Top tier GM/Store Manager with a proven track record at Chico's FAS and Gap Inc., excelling in team building and strategic overhauls of underperforming locations. Expert in aligning store strategies with customer needs, ensuring top talent recruitment and retention. Skilled communicator, fostering high engagement and positive environments.
Overview
22
22
years of professional experience
Work History
GM / Store Manager
Chico's FAS
05.2011 - Current
- Led high performing teams by specializing in quality hiring, effective training, and by creating a highly engaged staff in a positive work environment
- Served as new Store Manager trainer and peer coach for district
- Provided weekly field feedback and analysis to corporate partners on effectiveness of store visual and pricing strategies and product allocations
GM / Store Manager
Gap Inc.
06.2002 - 05.2011
- Managed high volume stores of all 3 brands in Outlet division with teams up to 85 associates
- Specialized in assessing and restructuring underperforming locations
Education
Bachelor of Arts - Art History (honors Degree)
05-1994
Skills
- Team building through top talent recruiting, hiring, and retention
- Experienced analyzer of store strategy, business acumen, and customer needs
- Effective verbal and written communicator
Timeline
GM / Store Manager - Chico's FAS
05.2011 - Current
GM / Store Manager - Gap Inc.
06.2002 - 05.2011
University of Delaware - Bachelor of Arts, Art History (honors Degree)
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